The Palacio Properties

“We're happy we found a good location with a good price at the last minute.”

“Enjoyed my time here. The Airbnb was nice, clean and in a great area.”

“Loved our stay here! In a great area in North Scottsdale with plenty of places for a yummy dinner and shopping!”

“They respond quickly and the complex is nice. Loved the pool and outdoor area”

“Very clean, neat, and quiet. Kia-Li was super nice and extremely helpful. Gave great feedback and very responsive. Had a great time and enjoyed the pool and outdoor areas. I will be back to stay on my next trip.”

“Unfortunately, our stay was very disappointing due to the cleanliness of the property. Upon arrival, we noticed loose hair throughout the space, visible stains, and towels that had an unpleasant odor. We reached out to the owners to express our concerns and hoped they would help accommodate the situation, but nothing was done to address the issues or make things right during our stay. Communication lacked urgency and customer care. I would recommend the hosts pay closer attention to cleanliness standards and guest concerns moving forward. Stay elsewhere.”

“This host is trying to charge me $3,999 for a broken pull-out mattress. First of all, I did not use the pull-out mattress at all, as I could not get it to work. I found some springs upon sweeping while doing regular cleaning to ensure that I left the property in better condition that it was given to me. I just thought I would be a courteous person and leave them just in case they were needed since I did not know where they came from. With that being said, trying to request any additional funds from me is absolutely absurd. Please do yourself a favor and avoid this host as they will try to get you to pay for anything possible to upgrade their dated furniture.”

“Our stay was great except for the sofa bed. It was so unbelievably uncomfortable that we had to remove the mattress and put it on the floor and just slept on the floor. Because we specifically booked this space so that we could have two beds, I have to remove a few stars since we didn't get our needs met. Other than the sleeping arrangements, everything else was wonderful. So if you do not need to use the sofa bed, then it's a 5 star experience.”

“The stay itself was great. Clean room, pool was nice, location was great. My issue is that I inquired about an early check in and was charged from "The Host Co" as well as through AirBnB. So I was double charged. I was insured that The Host Co doesn't charge anything they just schedule through there but I have verified I was charged through both. What should've been $75 ended up being $156.”

“Place was clean, however, lots of expectations for guests. Like taking out your own trash all the way downstairs and across the parking lot to the dumpster if it is a Friday/Saturday night or the valet trash did not come. Parking space is also very tight and makes it hard to get out of your car so make sure your car is no bigger than a mid size vehicle! If you like a more structured stay this is definitely the place for you, if you want a more cozy inviting vibe, then probably not!”