Stayplus

“Everything looks exactly like the pictures. Check in instructions were clear. Communication was easy and was responsive. Rooftop pool is nice and so is the view. Bed was VERY comfy. Home had everything I needed. Anytime I come to Miami I will stay here and will recommend friends and family to as well.”

“Great host”

“todo super ok!”

“Absolutely perfect. No complaints, view was insane and was within 30 minutes of everything you want to get to including traffic. With no traffic you can get to places in under 10-15 minutes.”

“Está increíble todo, desde limpieza hasta seguridad, lo único que si llevas carro tienes que tener un presupuesto adicional ya que este no lo cubre, pero de resto todo genial y todo queda súper cerca caminando”

“I think it's important to note a few things about the location. Almost every area of the hotel/residences requires a dress code. Even the bar required a dress code. Parking is very difficult if you don't want to pay $75 per night for valet. There's a parking garage around the corner, but if you have more than one suitcase, you'll struggle to get everything over the cobblestone and railroad tracks. When I went, one set of elevators was broken, so I had to carry everything up/down stairs. The host was okay, but checking in was very rushed. You have to meet someone in the lobby and then get a key from the front desk. I ended up paying $20 per day for parking, only to have the host mix up my car info with my friends info. I ended up paying $185 at one point to exit the garage on top of what I paid the host prior to arriving. I was left on read when trying to get it resolved. Nice place, but I'd save the mental energy and just find a different spot.”

“Everything was good except two things. 1. I was told I could check in early at 2pm. But then when I arrived I had to wait to 3:00 because the rep had the time zone incorrect. 2. I picked this location because it was advertised as coming with free parking. When I arrived I was able to park in a building spot but when I came from dinner the spot was taken. I reached out to the host and was told to use street parking. This cost me $24 additional dollars.”

“Es una casa, no es lo que parece en las fotos, daba miedo ir entrando parecía como una casa de terror. Por dentro es agradable y está bien pero por fuera no, me daba miedo que alguien toque la ventana o algo porque es planta baja y me sentía muy inseguro. No me sentí cómodo y decidí cancelar la estadía e irme pienso que deberían haberme hecho una devolución completa porque solo estuve 10 horas en la casa.”

“El anfitrión fue muy atento lo recomiendo!”

“My guest and I did not have the best experience. The room was supposed to be ready at 3pm, and we didn’t arrive until 6pm, yet it was completely unprepared. The bed was not made and looked like someone had slept in it the night before. There were used towels scattered throughout both the room and bathroom. We contacted the host immediately, and nothing was done to resolve the issue. We asked for accommodations and received no help or urgency. We even went out and bought our own sheets, but when we removed the existing ones, we found blood and urine stains on the mattress, which was completely unacceptable and unsanitary. While inspecting the space further, we also noticed that the window in the shower does not lock, which raised safety concerns. Additionally, the door keypad appeared heavily worn, making the code visibly guessable, which further impacted our sense of security. Overall, it was a disappointing experience.”