StayOrlando

“The place was very quiet and overall okay, but the cleanliness could have been better. The beds were not properly cleaned, and one of them had visible crumbs and dust on it. There was also hair left in the shower from a previous guest, and the window in the shower area was dirty. A little more attention to cleaning and detail would have made the stay much better.”

“A casa é muito aconchegante, bem localizada e conta com uma ótima infraestrutura. O condomínio está situado em uma região muito bonita e agradável, oferecendo excelentes áreas e comodidades. Recomendo a hospedagem a todos que desejam ficar nas proximidades de Kissimmee. Aproveito para registrar dois pontos de melhoria: 1) Recomendo disponibilizar uma maior variedade de utensílios de cozinha, principalmente panelas. 2) Como sugestão pessoal, seria interessante que a casa oferecesse colchões com diferentes níveis de firmeza. Na minha percepção, todos os colchões eram muito macios e, para pessoas com problemas na coluna, como é o meu caso, isso pode dificultar um pouco a qualidade do sono. Reforço que nenhum desses pontos comprometeu nossa estadia ou impediria uma futura hospedagem. Pelo contrário, nossa família ficaria feliz em retornar a esta casa em uma próxima oportunidade.”

“Nice place gate is currently broken long wait to get in Nice place the kitchen is not equipped for some one who wants to cook Great location Great amenities reasonably priced”

“It’s not well stocked (No shampoos, no body wash, just a tiny soap ( you know the ones from motels), no spices, just 2-3 trash bags, no toothpastes, no sugar just a tiny salt and pepper with a small oil bottle, not enough towels), the internet was ok ( Netflix wasnt getting casted from your phone in one of the bedrooms), one of the bedrooms is hot ( even after the temp was set to 71), it was not too bad, not too great of a stay. Just ok, been in better Airbnbs before for the price.”

“Overall wonderful stay! One comment I would say is that upon our check out we had to walk around the gate as the parking lot/road were being re-done. It was extremely difficult as we have a family member who uses wheelchair. It wouldn’t have been an issue if we were notified ahead of time so we could plan accordingly when checking out. Overall, the house was great.”

“The stay was great overall, and everything matched the description. The only major downside was figuring out how to enter through the correct gate. The address we were given initially took us about an hour or two out of the way. Once we found the correct gate, we were told they didn’t even use the access codes provided, which was frustrating. The area we were at was scary since everyone was rushing inside while our kids were in the car . Once we were inside, everything was fine. The pool could use a little more cleaning, and some of the dishes still had stains on them. The washer worked perfectly; however, it wasn’t clear that we needed to take our clothes downstairs to use the dryer, which was a little inconvenient. I only saw two roaches during the stay, and they could have possibly come in from outside. The biggest issue for me was that the downstairs area was extremely hot. I ended up having to purchase fans because the AC wasn’t keeping the downstairs cool enough.”

“The home is nice and roomy. The dishwasher did not work. Home did have a smell when the shower was used. Game room was missing balls from pool table and both sticks was broke. They said they was bringing replacement but never did. Ice maker was not working properly. My husband was looking forward to the game room but we could not even use it. Just a few minor issues but the area was great. The sent instructions what they wanted done in the home last minute that was not stated in the instructions of the rules of home.”

“The worst ever host I've ever dealt with since using Airbnb in 2015. I was a super host in Orlando for 2 years & this property owner company is AWFUL. I was inquiring about the property for 2 days and no one responded to me. They only reply sometimes during biz hours. Only after I booked the property did they finally reply. There is NO number on the reservation either, PLUS this: 1.) internet is so slow the movies on the tv froze every 10 seconds and no one could use their phones or laptops 2.) tried to charge us $100 to use a BBQ but a propane tank refill is only $17, why are you charging us 5x the price? 3.) construction across the street was loud every day 4.) you CANNOT control the air conditioner it's set by them and you have NO control. 5.) there is no chalk in the billiards room for the pool cues 6.) the arcade games do not work at all 7.) the Xbox only has one controller 8.) no extra towels at all, 2 trash bags for 11 people staying 3 nights, & 2 dishwasher pods w NO bro”

“We were extremely disappointed with this rental from the moment we arrived. The place was run down. - Master Bedroom bed sunk in the middle. - Curtains in living room fell off the rod if you tried to open them - Blinds for outside were missing blinds and broken. - Pool looked dirty. Found multiple things at the bottom like rusted penny’s that had clearly been there for a while. - Carpet was worn down and dirty. - Showers has random hairs, random stains, mildew/mold on the shower heads - Multiple vents were rusted or covered in dust - Lights and lamps were stained. - There was an empty plug in when you walked in that smelled burning. The top looked disgusting. We unplugged it. We should not feel gross walking around a house that we are paying a pretty decent amount for. We messaged within 3 hours of being there with the issues and they were not helpful. Stayed in so many rentals and never experienced anything like this.”

“We had ant traps on kitchen counter when we arrived. Ants were crawling on my kids food day 1 we were there. Ants were in 2 out of 3 bathrooms. The host told us it’s Florida when my wife told them about the ant problem . Very disappointing, they knew of the problem before we arrived and never disclosed. When I tried to get a refund, they lied and said cleaners found no ants . My pictures and videos tell the truth.”