Sand Seeker Vacations

“Great place! Very nice!”

“We had an amazing stay. The place was better than advertised. Plenty of space for the four of us. Beautiful view of the ocean. Definitely a 10/10!”

“I have chrons disease and never know when a flare will hit. So we got in around 10 and looked at the email and didn’t have a door code. Tried to contact and received a call back with the code. My hands were full so couldn’t write it down. The next day asked for the code again when we left and was sent a rude message about how we had already had two emails sent and one phone call with code. I sent a picture showing how the code wasn’t in the email and that I couldn’t write it down at the time it was given. Also asked about the golf cart more than once and several hours later finally called and got a response. I feel like communication could be much better. The other thing I noticed is the grass hadn’t been cut in a while . It was pretty long especially in the back around the pool. There was also lot of debris and deflated pool toys. The last thing is it was clear you were to get your own pool towels. Why have a pool and not supply towels for use?”

“Beautiful house, wonderful location. Private and yet very close to amenities and things to do. The house was spacious and inviting The areas that needed improving were in the house. Some poorly functioning appliances and grill. For the cost per night I would expect them to be better functioning. I would have also appreciated at least 2 towels per person and a roll of toilet paper in each bathroom. The bikes weren’t all useable. We love the area (our 2nd trip) and the community the house was in is great”

“On arrival so many items missing from description. And had to wait 6 days for some of these things to be provided as initial response was from AI had to message again to get a response from the host who said they were unaware of the issues raised. No hangers, no hairdryer, broken dryer, broken fridge freezer, ( tiny fridge replacement with no ice box), broken toaster, no mop bucket or vacuum, no oven glove, limited cookware, extractor not working Roof leaked during thunder storm . We stayed for 2 weeks and the host said the fridge freezer was getting fixed on the 6th day and they would look at the dryer. Part replaced in fridge which promptly shattered after a few hours and froze all the groceries in the fridge . The floors were filthy we didn’t have a dryer for the whole 2 weeks . The place clearly had not been checked over properly. The area is great but the property disappointing . Not for anyone with mobility issues as it’s up 6 flights of stairs .”

“We were very pleased with our stay. Little disappointed we could never find anyone to start the gas fire pit and when we did they said none of them worked however that had nothing to do with our actual room. Would definitely stay again.”

“We liked the location of this place ,it’s got a lovely view to the ocean also a lot of amenities near by. Nice and clean beach ,beautiful white sand!! The place needs a serious cleaning,the floors were dirty after walking barefoot ,our feet was black and we had small children, the whole place needs a better maintenance”

“It was a beautiful house, wasn’t nothing like the pictures. Pool was smaller then the picture & it stated heated pool & wasn’t in the description when i book it. i had to end up paying for two days of the pool to be heated then it was so hot, the kids couldn’t even swim in it then i was told it stated that it was in the house rules to pay for the pool to be heated.”

“The place was beautiful and worth what we paid. Prior to check in the customer service was great. After check in we found that the fridge/freezer unit was faulty with many issues. When these issues were brought to the hosts, they said twice that they would look into it, never reached a resolution, and asked the same questions over after we already explained what they had asked. other than those slight issues, the stay was great, 2 minuet walk to the beach, and worth the money paid to stay. Would stay again.. being that the fridge and freezer worked lol😊”

“The day before I was set to check in. I requested check in instructions. The response I received was "Sign the rental agreement that was emailed to you multiple times, once signed you'll receive your check in instructions email" I went back and the contract was signed the day after I paid in full. I sent a message with the screen shot of when I signed. I received this in return "Apologies for the automated texts, please give us a call directly or text us a phone number for any queries 🤗" Then on the day before check out, I received an invoice for a different unit stating that I was going to be charged for the stay. I reached out and received no response. There were some serious issues I felt on the Sand Seeker side. The location was great and the view of the bay was great! I was just disappointed in the correspondence and accusations that I received.”