Retreatia

“The house is beautiful and the vibes and location itself is 5 stars ⭐️however it does lack a few things that tremendously hurt the rating. (I didn’t read the reviews before booking and wish I did) First, the smell of cigarette smoke in the house upon arriving was very strong and unpleasant. Our linens in the king bed upstairs also had an odor like lingering cigarette smoke. The host was unresponsive to my messages about the smell and a solution for it. Finally they replied and said they would have maintenance find a solution - no one ever came. The pillows are thin, there was a thick layer of dust on the ceiling fan. The kitchen was clean & had plenty of room and utensils to cook a couple of meals with. Bathrooms were clean enough. The door to the second bunk room is inside the other bunk room, so not private like pictures make it look. Overall it’s a good house for the space it had to offer but for a beautiful home like this i wish it didn’t smell so it was more enjoyable.”

“Everything great EXCEPT no hot water at all in Master Suite. tried to call no response ne answered”

“The unit was exactly as described and matched the photos. Plenty of parking and good access to the pool, hot tube and grills. Good wifi. Clean unit with plenty of options for beds. The kitchen had sharp knives (!) and was decently equipped, needs a cookie sheet and garlic press. There were no kitchen cleaning supplies - dishwasher detergent, sponge, dish soap - which were delivered the morning after we called Retreatia. The code for the front door was different in the packet than in the email confirmation.”

“This condo was a great layout and was in great shape. However, the beds are very uncomfortable and are old spring mattresses. There were also minimal pillows, which made sleep not great. Sleep is important when you want to enjoy the mountains during the day.”

“Had a great stay with some friends for the weekend. It was in a good location to the ski village and a short drive to the main downtown of steamboat. Host had great recommendations and was very responsive. Only inconvenience was that it's on the fifth floor and the elevator is quite small, also to pick up and drop off the key is at a different location than the Airbnb ~ 10 minute drive away.”

“This location was perfect! Very spacious place. The only thing that was tough was I had asked to check in 15 minutes early due to a wedding I was attending up the road at 4pm. I was not granted this which is fine but, then I was not able to check in until 37 minutes past our check in time. The host did not share the check in details until 4:37pm which was disappointing after asking to just drop our things off earlier. The beds are comfortable but, the sheets felt like plastic. Highly recommend a different type of sheets for the beds. Lastly, the toilet seat in the master bedroom was broken when we arrived. I let the host know and they got this fixed immediately. Thank you!”

“I agree with other guests that the price does not match the accommodations. The furniture, linens, beds, , electronics, and hardware of the home feel like a home that would be about half of the price per night. We also had to get Airbnb support involved before the our check in, because the Retreatia employees insisted we share a drivers license photo, large monetary deposit, and sign an additional form. This is all against Airbnb policies, but the host wouldn’t drop it until I got support to enforce it. The host even threatened to cancel our stay if we didn’t do these things… so after a rough start, we were pleased with the peaceful location and ease of access to Steamboat. But the home is missing key things like screens in the windows and blinds that don’t block ALL of the light, as the bedroom looks out onto the parking lot. As peaceful as the porch is, we would not stay here again because of the lack of bedroom privacy. Also note this would not comfortably host more than 6 people.”

“The downstairs area and bedrooms were very nice. Upstairs was more dated and the beds were not super comfortable for adults. May be fine for kids. There was no signage to alert guests there were bears in the area, and a bear was literally in the trash at the bottom of the stairs. My daughter couldn't get in. There was no response from Retreatia and we eventually called the police. Trash was on the sidewalk 2 days in a row, and the second day, it wasn't cleaned up until after noon.”

“The unit is nice and in a beautiful location but there are some minor repair issues that could be easily addressed to make it much better overall. Being next to the open space is great for kids and we had plenty of room across the three bedrooms for two families with kids. The complex’s shared hot tubs were both broken, drained, and unusable, which was very disappointing as that is a primary amenity and a top reason why we booked the stay. We didn’t receive any notice of this issue until we arrived and saw it for ourselves, which was frustrating. Overall good value for the unit but minor improvements could make it exceptional.”

“Location is the only thing they have going for them. The unit itself is in desperate need to be redone especially all the appliances, baths , furniture ( old and smelly) the rugs…. Also the front desk can’t help you since they don’t manage the space.. super annoying”