PiruManors

“The place is exactly what was listed! Perfect place to stay while in Albuquerque! Has a small dog park area with dog bath! Very comfortable and Quiet area!”

“The process in finding the house was easy and went smooth but the place was very dirty. There was hair in every single towel, stains on the bed, the bed was uncomfortable, and we found a dead roach on the first night. It wasn’t worth what we paid for.”

“Very nice place and convenient for short term and long term travelers”

“It didn’t go well from the start. After clarifying the door code more than once after receiving it ( we were asked to move to a different casita shortly after making the booking) so wanted to make sure that the codes were correct for the casita we were asked to switch to. David assured me it was. It was not. Had to call to get the right code. I’ve never stayed in such an ill equipped air bnb before. 1 coffee cup for 3 adults, no salt n pepper, no sponges to wipe the benches or dishes. Once I brought this to their attention it was rectified. Bare bones in every way to say the least. The dishwasher didn’t work and was filthy inside. Was told it wouid be replaced, it was not. The second bathroom’s toilet didn’t flush. Was “fixed” but wasn’t. Everyone just used the one bathroom because the second toilet immediately went back to not flushing. The bottom fitted sheet on the king size bed was too small and kept on coming off the mattress. Really annoying. It was cheap in every way.”

“Great location very close to many shops and a 20 min drive from Fiesta Balloon Park. A great amount of privacy for guests as well.”

“Great location, and large enough for large groups.”

“This was one of the most disappointing Airbnb experiences I’ve had. Due to unforeseen circumstances, our plans changed and I called ahead to respectfully ask whether there were any options for a partial reimbursement or modifying the reservation. David initially agreed to refund half, but when I asked if we could instead stay one night and cancel the second, his tone completely changed. He responded, “This isn’t a hotel, and if you don’t like it then you get nothing.” I was shocked by how unprofessional the conversation became. After I mentioned there was no need for attitude, he revoked the partial reimbursement entirely and said we would receive nothing back. I understand cancellation policies exist, but this could have been handled better. I ended up being charged for two nights I never stayed at. Overall, the way this situation was handled left me extremely disappointed and uncomfortable. Another manager of the property Ashlee was very professional. Be sure you won’t cancel”

“Location is just outside downtown area. There actual unit is difficult to locate. Host said he would meet us there to show us to show us where to park however he never did. When I did finally locate the unit, the door code didn't work. I called the number provided and they gave me the door code to a different unit that was attached to this one. Thankfully no one was in there and we quickly realized it was being lived in by someone else and left. The unit itself is updated but clearly a "makeup on the pig" situation. The stove was not leveled and would tip towards the back. The upstairs had previous water damage that they just painted over. The shower liner had mold on it. To top it off, there was a tweeker wandering around all night yelling at God knows what throughout the night, making it very difficult for my wife and I to sleep. Overall, I wish I would have just paid a little bit more to stay in a hotel.”

“I found my stay unsatisfactory. The instructions were unclear - they gave me the wrong code for entry, didn’t say where to park (I got a ticket after being assured I wouldn’t). The kitchen lacked a lot of basic amenities. There were a lot of ants and cockroaches. It is ran by a property company, and I do not feel that they care for their properties the way other Airbnb hosts do. I would not recommend staying here. It is kind of walkable to downtown, but the neighborhood wasn’t particularly safe.”

“Needs to be stocked better there is not even enough silverware in the house had a group eat had to wash the forks and spoons so the others could eat - TV is so old it’s hard to see the picture - hot tub was nasty - poor value for the price”