Manager Review

Pinnacle Cabin Rentals

Pinnacle Cabin Rentals's guest rating of 4.61 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

KatieOctober 2026Helen, Georgia
“We had an amazing stay! Our kids ages 2 and 5 loved the loft area playroom and played up there most of the time. The house was clean and well stocked with essentials. We enjoyed the hot tub and back porch. Beds were very comfortable. We felt right at home and would stay here again!”
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EmilySeptember 2026Helen, Georgia
“We loved the place! It was very clean and had a great outdoor space that we were able to enjoy. It was even better in person than in the pictures- they had everything we might need there including a bunch of board games and plenty of dishes! Would definitely recommend!”
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ShellySeptember 2026Helen, Georgia
“Couldn’t ask for a better location! Very clean home. Had everything we needed!”
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ClaireSeptember 2026Helen, Georgia
“This place to stay was nice enough and away from all the hustle bustle downtown. Not as close to things as we understood, but short drives to town. The shower situation upstairs is odd and you must use handheld or the sprayer will go all over, but be too high for use, and I am tall. There is a hot tub that works although the area has some spider webs on seats and the cover is difficult to remove. It is next to the creek, but the road is on the other side, so it is not so private. It is a great place to stay if you are exploring the area.”
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NicholasSeptember 2026Helen, Georgia
“The cabin was great. Our entire group had a great time. We could not be happier.”
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TrevorSeptember 2026Cleveland, Georgia
“My wife and I took our kids and her parents for a long weekend trip. The cabin was perfect for our stay. Highly recommend.”
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DianaAugust 2026Helen, Georgia
“The place is nice , except it’s hard to find and it’s worst at night. The parking was hard to access as well since it’s to small , it does need some maintenance as well and the beds are old and everytime you move you could hear it Other then that everything was good”
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AddieJune 2026Helen, Georgia
“Tons of check in rules and upfront paperwork, host was slow to respond. The place was in a great spot, but had several issues that made it not worth the price: 1. wifi was unusable, didn't even show up as an option on the phone 2. beds in loft were so uncomfortable, people chose to sleep on the couch or floor (they also kept hitting their heads up there) 3. there were flies all over the basement room, it was so gross and uncomfortable to sleep in 4. there were exposed ceiling tiles, broken doors, etc that made it feel like the place was in the middle of a bad renovation (conveniently no pics of that in the listing) 5. the batteries didn't work in half of the tv remotes 6. there were some dirty towels left behind from previous tenant hanging from the shower 7. washer & dryer didn't work 8. host was slow to respond, didn't offer any compensation for the flies or other concerns brought up we've stayed in helen a bunch, definitely better options available”
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EricMay 2026Helen, Georgia
“House was big enough for us, was clean. cons were the outside lights to the front door and fire pit/bbq area did not work therefore we were not able to enjoy that area, also there weren't enough linen pillows for everyone. and the 3rd thing, we had extremely low cars, there was no pictures of the entire driveway which would have been nice to know because the neighborhood doesnt let you park on the street.”
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IhorJanuary 2026Helen, Georgia
“if you are allergic to dust this house is not for you. the grill ran out of gas while cooking. don't forget to bring shampoo, shower gel and soap. because there is none. the house needs regeneration as well as the jacuzzi which we were counting on. in general this service does not correspond to these costs.”
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