Orange Vacation Homes

“The view was exceptional, my boys absolutely loved it. The towels were a bit damp, but that may be attributed to the humidity. Overall David was pretty responsive and helpful. My husband was happy and suggested we might come back again.”

“The house was beautiful, clean and stocked well with linens. Check in process was simple, plenty of parking and beautiful pool area!”

“The place is really nice and spacious. However, the AC was a problem — it got very hot at times. The pool also gets dirty pretty quickly because there are frogs everywhere and small lizards around. The home itself is wonderful, just slightly outdated. The ball pit also wasn’t what I was expecting. Overall though, it’s a solid place and still a great Airbnb stay.”

“I would recommend and we will be back”

“They were slow to respond, there were dead bugs everywhere, the dishes were not clean and the gate going into the community was either hard to get through or someone would wait for you to open the gate and sneak in forcing us to do a U-turn and scan again to get in the gate. After all of that they’re not trying to fleece more money out of us for “stained linens”. We absolutely did not stain any linens. Terrible place to stay and terrible company to work with.”

“Unfortunately, this was one of the most disappointing Airbnb experiences I’ve had. We stayed for eight nights, and problems started immediately. The gate access address provided was incorrect, so we had to figure out how to enter the property ourselves after trying multiple entrances. We booked this home specifically for the heated pool and paid extra for it, but the heater never worked during our stay. I contacted management every day, but the issue was never resolved. Communication was frustrating, and staff seemed unfamiliar with the property, repeatedly telling me to “turn on the spa” even though there was no spa connected to the pool. The home also had maintenance issues, including a noisy master bedroom fan, uncomfortable mattress, and unpleasant carpet odor. To make matters worse, after requesting a refund for the pool heater issue, I received a message asking for a five-star review to help increase visibility for their listings, yet my refund request has gone unanswered.”

“i will start off by saying the home has everything you need. so if you forget something they’re likely to have it. However our entire stay we really didn’t have ice from the fridge someone from maintenance came once but never fixed the problem.. The property needs to do some updating/fixing up on the inside but overall it was a nice house.”

“Please avoid this place like the plague the carpets were filthy. They were rolled and loose. The screen door was broken the dishwasher when you open the door was coming out of the cabinet. They stopped over the first week said they would be back and did not ever come back to fix that the place smells the air conditioner did not work properly. There are spots on the walls. The location is super noisy from the highway. The master bedroom is freezing cold and the remainder of the house is hot. There was zero amenities when we got there no coffee to start out with one roll of toilet paper for each bathroom nothing in the bathrooms. The floors were filthy. I had to go out and buy mop myself to clean the floors the carpeting had black marks all over the place and they did come and clean that but it was still filthy and old like 30 40 years old. The pool is not maintained well nor is the Jacuzzi the place needs painting they switch me to this location from another and had no explanation.”

“We rented this home for our weekend away. The house itself is spacious and nice. Sadly at a deeper level, 3 of the 5 showers in the home were unusable. Due to trickling water pressure, we were unable to even rinse the shampoo out of our hair. This includes the main floor bathroom which forced a mobility impaired person trouble going up and down the stairs to utilize the shower each day. While sitting in the hot tub, tub started to drain and was completely unusable. We reached out to Orange Vacation homes and were met with a reply of “sorry we are going to be unable to fix it until after our checkout time”. This is unacceptable considering they didn’t have any clue what was wrong with it without even looking at it. (Unless this is a known issue) Once I pressed for someone to come look at the hot tub, they obliged. The pool guy showed up, stated that he was able to fix it and within minutes started to fill again. Not 30 after it filled, it drained again and was 100% unusable.”

“I’m honestly very upset. I tried to communicate with the host or I should say multiple host very slow response time not helpful at all. Asked about the closest pool to the location of the home. They told me it was a seven minute drive when in fact, there was a pool behind the home didn’t let me know that I needed a key card to get in wasted a whole day and then another half a day before the key card was dropped off when I was only in Florida for a total of four days they said that every room has a TV when in fact, there was a TV removed from one of the bedrooms, I tried to communicate that with them, but no response until the day before departure I let them know my car was broken into not because I wanted any type of compensation, but just to let them know and be aware of the situation, the only thing they had to say about it was we won’t be responsible for the car. I have so many more complaints to add, but I ran out of room I’m very upset with how everything was handled”