Manager Review

Oak Island Accommodations

Oak Island Accommodations's guest rating of 4.53 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

SarahOctober 2026Oak Island, North Carolina
“Nice home and with a gorgeous view right on the ocean. We enjoyed spending time on the back porch watching the sunsets and being able to go to/from the beach easily with kids. The layout was nice for 3 couples with kids with plenty of space. The beach equipment (chairs, umbrella) were unfortunately in very poor shape (completed rusted or broken) so we had to purchase our own unexpectedly. Also, for the price of the rental not many essentials were included. We had to provide our own toilet paper, paper towels, trash bags, laundry detergent, dishwasher pods, shampoo/conditioner, etc. additionally, the kitchen lacked basics like olive oil, salt/pepper, and pot holders. Overall a nice stay but not the best value.”
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ThomasOctober 2026Oak Island, North Carolina
“Overall, very good location and the host was very responsive. The a/c was broken our first night there from a previous issue. An hvac technician was sent and was able to fix the issue after two days. Luckily, there were additional a/c units to keep the upstairs cool. There was also a short in the upstairs electrical outlet that cause the tv, wifi and lamps to be shorted out. The host was responsive and had an electrician come out the first night we were there to fix the problem. Lastly, one of the smoke detectors went out in the middle of the night and was replaced the next day. Would recommend in the future. Elevator was a plus to bring items in and out of the house.”
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LaurenSeptember 2026Oak Island, North Carolina
“The location was great but the overall experience was frustrating. We asked about checking in slightly early because we both had work meetings at the 4 PM check-in time. The property management office told us the condo was ready and we could check in, but when we arrived 5–10 minutes early, we still couldn’t access it until exactly 4. Once inside, we found dirty dishes that had been put away in the cabinets. I also contacted management because I couldn’t find dish soap, dishwasher detergent, or a scrubber and was told those items weren’t provided-only to later find that they actually were. It was frustrating that management didn’t seem to know what was stocked in the unit. The condo is also extremely bare-bones. The listing does say essentials aren’t provided, but expect to buy everything, including basics like salt, pepper, and oil. A bathroom towel hook also broke immediately when we tried to use it Great location but the management, cleanliness, and lack of basics were disappointing”
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BrittanySeptember 2026Oak Island, North Carolina
“We made the most of our stay, only because we love Oak Island so much. The house is in a great location and has the potential to look like the pictures posted. However, the house itself is in desperate need of a deep cleaning, paint and overall maintenance. It has an obvious odor when you walk in, and it makes your clothes and belongings have this smell. The walls need cleaning and painting, there is mold along all the showers in the bathrooms. I think this is the source of the odor-excess moisture. We were given one trash bag, no paper towels, two rolls of toilet paper and one set of towels for each bathroom. There is no complimentary coffee station, and the coffee maker is an outdated one with no filters available. Overall I was disappointed in this rental, it was more like an outdated motel. We would not book this property again.”
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SarahSeptember 2026Oak Island, North Carolina
“Very unaccommodating. Hot tub would not work. Pool people came out said they had already been out for the problem with the previous guests and that the property manager was aware of the problem and had not given them permission to fix it. There are no instructions on how to start the spa. When I booked I received an email stating I would get the door code 24 hours before my check in. 24 hours before my check in I was informed it has keyed locks and I have to go to a different location to pick the keys up first. If you book on Oak Island I would suggest not booking with anyone that is managed by Oak Island Accommodations. They only gave us 2 rolls of toilet paper for 3 bathrooms. They do not wash comforters so bring your own blanket.”
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TiffanySeptember 2026Oak Island, North Carolina
“The location was lovely. The building needs maintenance which I did communicate to the management company. Some upgrades to the house would make the stay better. It was clean. Communication was great. We were glad for the little get away.”
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MacMay 2026Caswell Beach, North Carolina
“This house was perfect in every way that didn’t involve the management group. The layout is fantastic for a large family: bathrooms for every bedroom, a well-equipped kitchen, 3 fridges, large dining areas, multiple outdoor hangout spaces, beach access deckway, outdoor shower, and beautiful views. It’s hard to imagine a better-designed house for a family gathering. Unfortunately, management soured the experience immediately by cutting corners on basics. Their starter kit included just 3 rolls of toilet paper for a house with 8 bathrooms, leaving 5 bathrooms without any TP. Most bathrooms lacked hand soap, the kitchen had almost no dish soap, and there were no extra trash bags or paper products. When we asked for enough essentials to get through the first night, we were told nothing more would be provided, so we spent our first evening shopping for toilet paper and soap. At this price point, basic supplies should be included. Despite this, we enjoyed our stay and the house was amazing.”
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LukeMay 2026Oak Island, North Carolina
“It was fine. The best part o the place is how easy it is to leave and be on the beach. The view of the ocean is obstructed a bit by the dune but what can you do, dunes are important. For 3k a week you’d expect the dishwasher to be seated properly open easily and not easily pull out from the counter. Having to push back in an air vent, the screens left on the deck and what we think was a fire alarm covered in painters tape were charming touches. It’s a beach house so sand happens, we swept with the broom provided only to realize there is no dust pan (luckily there was a vacuum). Early check in and check out were offered via text which would have been delightful surprises had they not just been schemes to bleed an additional $100 out of you.”
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BrendaMay 2026Oak Island, North Carolina
“This house has a great view but the furnishings are worn out and the entire home needs to be gutted and redone. It's obvious that no upgrades have been done in a long time. The couch is very uncomfortable, the closets were cluttered, the kitchen drawers were dirty on the inside, and the bathrooms were small and old. The beds slept well but the whole place seemed unkept so that took away from the experience. I reported our dissatisfaction but they did nothing to resolve our disappointment in the place. I would not recommend this place especially at that price! Very upsetting.”
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GinnaMay 2026Oak Island, North Carolina
“We stayed here as a group of 8 adults for a family trip. The home itself is beautiful and very spacious. We really loved the multiple decks especially the ocean views and the location was perfect, less than 5 minutes from the beach. However, there were a few issues during our stay. One of the main reasons we booked this home was because it listed an elevator, which was important for my father-in-law who has difficulty with stairs. Unfortunately, it did not work when we arrived and wasn’t fixed until about a day and a half later.There were also a few maintenance and upkeep concerns. The dishwasher was missing a button and wasn’t repaired during our stay. We noticed a patched hole in the wall, a loose board on the stairs, and an outdoor swing area that could have been really nice but wasn’t clean or well maintained. The windows were dusty, and the TVs felt quite small for the size of the rooms. Overall, this is a beautiful home that would really benefit from better maintenance”
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