Manager Review

NSB Realty Team

NSB Realty Team's guest rating of 4.78 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

MarkJune 2026New Smyrna Beach, Florida
Had a great stay at ocean walk! The property was extremely convenient but far enough from the busy downtown area of NSB. Thoroughly enjoyed our stay and will be back
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May 2026New Smyrna Beach, Florida
Great house with a walkway directly to the beach. The host was respectful and we had a good time.
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May 2026New Smyrna Beach, Florida
Beautiful condo. We had a wonderful family vacation. Thank you!
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JamesMay 2026New Smyrna Beach, Florida
Lovely spot right in the heart of town and you don't even have to poke around; eveeything is right at your door. Many superb restaurants.
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CorrieMay 2026New Smyrna Beach, Florida
Loved our stay here! Very comfortable with kids and plenty of room. I highly recommend!
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May 2026New Smyrna Beach, Florida
As advertised, and the staff at NSB Reality are tops.
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EllenMay 2026New Smyrna Beach, Florida
Beautiful location with amazing views, lovely pool, perfect beach, lots of amenities in the unit with really nice stocked very clean kitchen, beach chairs, towels, comfortable sofa/loveseat and rockers on the deck!
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Resheda & RalphMay 2026New Smyrna Beach, Florida
First, this is a 5 star property; loss of star is due to the management company. The unit was clean, comfortable and had everything one could need in the kitchen. The lower rating was management company’s failure to communicate vital information & guest-unfriendly procedures. Description and location of lockbox with physical key was inacccurate and when found was inoperable. A keyless entry is in place but we were asked to use a physical key ($20 if lost) apparently because they prefer not to have to check batteries. Instructions provided 3 WiFi networks/passwords, all unusable. Balcony door was locked & broken lock was on floor. Company did not respond & only came next day after repeated calls. MOST IMPORTANTLY - Constant construction noise directly outside balcony & on beach resulted in balcony being largely unusable. Not being made aware of this critical info should lead to remuneration. Access to balcony beach view was primary reason for choosing this more expensive unit.
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AnneMay 2026New Smyrna Beach, Florida
The place itself is adorable and the best location. Easy to find, quiet neighbors and right on the beach. The slider doors were blurry so I had to clean them to get a better view of the ocean. The fan pull chain is missing so the fan in the LR doesn’t work. No key in lockbox as stated but the keyless doorlock worked fine. I also had to clean the glass on the nightstands and dresser as they were covered in black dust/sand. My last nights stay is when I saw the roaches in the silverware drawer. Yuck! I packed up all my dry goods. The next morning they were still there but also in cabinets and on the stove. I mentioned all this immediately to the host and the reply was “thanks for letting us know, we will let the owner and cleaners know” When I stated I had to pack up and shorten my stay due to roaches, I asked them to please let me know what the owner says. Never heard back so 2 days later, I reached out again. I was told I would be contacted in the morning. Never heard back at all!!!
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RonnieApril 2026New Smyrna Beach, Florida
It’s was ok. Listing wasn’t updated as to room not having a king bed and living room didn’t have pull out couch. So decided to end our stay was refunded some of the money but not worth the little time we stayed that was kept.
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