Manager Review

Mountain Air Cabins

Mountain Air Cabins's guest rating of 4.72 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

RobertOctober 2026Ruidoso, New Mexico
“Third time staying there and hope to he back. Close to town yet so peaceful. Beautiful place”
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ErikOctober 2026Ruidoso, New Mexico
“Great place to visit!”
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ColinOctober 2026Ruidoso, New Mexico
“Amazing view and accommodation”
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CrystalOctober 2026Ruidoso, New Mexico
“We enjoyed our stay.”
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TammySeptember 2026Ruidoso, New Mexico
“This cabin was okay. It is located close and walkable to the main strip, but that comes with a balcony facing the back of businesses and parking lots and traffic noise. (Especially the loud motorcycles) yes, you can see the mountains , but you also see parking lots. It’s not as private as we thought it might be, based on some reviews. You are in a neighborhood and right across and next to homes, so, there’s no privacy in the hot tub. The home seemed mostly clean, except for some Bobby pins left on side tables, so, was it cleaned? Not sure. Nice new towels. Nice new kitchen and bathroom. For the main tv living room you had bean bags to sit on. Not exactly practical or comfy for adults. Overall, it was fine, just not as expected and definitely not worth the price, in our opinion.”
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MarisolSeptember 2026Ruidoso, New Mexico
“Our stay here was very peaceful. The place was nice and quiet. We enjoyed sitting outside the porch and looking at the forest. Overall this is a great place to stay if you want something quiet and peaceful around this area.”
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JoseJuly 2026Ruidoso, New Mexico
“The place is not safe to stay in 2 different nights we had a person show up at midnight claiming that the place was his that we didn’t supposed to be there we even have pictures on the last night of a hand where he tried going inside just be careful with your kids that all I can say”
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JustinMay 2026Ruidoso, New Mexico
“House was not as advertised in the description and photos. Hammock in the pictures, not available. Cans, cups, and trash under the deck where our dogs could get them. Grill has not been cleaned in a very long time. Food crumbs in the cupboards. Bathroom in hallway has water damage issues with caulking and needs to be redone. None of the bedroom doors latch shut. For a 5 night stay we were only given 2 towels and not provided any basic shower essentials, which is provided at any short term stay. We reached out to Airbnb due to some concerns with the property. As a result, the host reached out to us and completely disregarded our concerns. They were condescending and did not apologize or try to remedy the multiple issues. We had booked the home for 5 nights, but left after the first night because of our concerns with the property. With over 1,000 other short term rental options in the area we were able to easily find a clean and safe place to stay with courteous and respectful hosts”
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LaurenMay 2026Ruidoso, New Mexico
“I hate giving 1-star reviews, but this cabin in Upper Canyon was disappointing. For the price, it lacked basic comforts. Sheets were dirty, bed was old and extremely uncomfortable, and the bathroom was far from the bedroom—especially tough being 8 months pregnant. No rugs, no toiletries, only one towel per person, and kitchen basics (like salt, pepper, and oil) were missing. The kitchen sprayer was broken and the fridge’s ice maker was noisy. Cleanliness was poor—found crumbs and hair in the bed, bugs in the rental, and dirty dishes. Scenery was not as pictured due to recent floods, with sandbags outside. Check-in was easy and the shower was good, but overall, this place didn’t feel like a home away from home. I recommend looking elsewhere.”
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SylviaMarch 2026Ruidoso, New Mexico
“Cabin was beautiful in a great area. However it was dusty, linens and towels not fresh. Old coffee still in pot and coffee grounds still in coffeemaker. Kitchen dishes totally disorganized. TV remote missing. Had to download one to my phone. Grill gas tank empty. When reported no one showed up to exchanged. Was told they were short staffed that I could go do it myself. Office manager very rude and condescending. Said she was not in town to handle the issues. She knew she had customers why would she leave or not leave someone to take care of issues?”
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