Minty Living

“Looks like the photos!”

“Should have hot tub included. Not good to have amenities you can see but they are extra and extraordinarily expensive.”

“Minty stated they had to deep clean home prior to arrival, causing late check in. Atlanta- 96 degrees. Arrive 2 hrs after check in to find no a/c in upper bed rooms. Inside was 86 degrees. This lasted for 4 days despite excuses on top of excuses. Their “fix” was portable a/c units that vent hot air to an open window. They attempted to tape and “Saran wrap” the opening. One room the tape turned loose and blew heated air into room. Other didn’t cool at all. They left us with this for 4 days. We work for Live Nation, working super long hours. Each day and excuse presented a maint. guy around 530 pm when we were there, wanting to attempt a fix. They had to replace entire HVAC system while we were there. We slept in living room on sofas for 4days. Kitchen lacked half of its power and lights. I am a licensed GC and would have deemed place unsafe. They offered no refund, only one extra night. I will be denying charged with CC company. Will not use MINTY again EVER!! RUN!!”

“This was the first time we stayed in a home versus a condo an apartment. Very clean house overall location was excellent. The only down perk was parking was on the street and the house to access. It is up a steep hill. Great customer service.”

“Had an amazing stay! Everything went smooth from check-in to check-out. The place was exactly as described,clean, comfortable, and well taken care of. The host was great with communication and made everything easy. Overall, a perfect experience and I would definitely stay again. Highly recommend!”

“Cute place. Very responsive host. Came for a funeral. Perfect home for my family.”

“Unfortunately this was the worst Airbnb stay we've had. The house is in a good location, quality appliances, good cookware, fast internet- but when we arrived it felt like it had sat empty a while, with dusty surfaces and a kitchen that smelled from a dirty trash bin we had to clean ourselves. The AC didn't work and there was no hot water. We reported it immediately, but this is a large company running several Atlanta locations and their inbox seems outsourced. They were responsive, but never able to help without "checking with management." It took FOUR days of cold showers and multiple visits from two repair people to fix. We had our dog with us, so we couldn't leave while they were constantly in and out- so we missed a lot of our Atlanta plans and it was very disruptive to our work during the week for managing their construction schedule. Management refunded us only 30% for those 4 days, disappointing considering these basic necessities should have been checked before our arrival.”

“Our 2 week stay was extremely disappointing. Basic necessities were lacking. There were minimal towels & washcloths for a 2 week stay, about 1/2 of the kitchen items were missing. It took over 24 hours for those to be delivered. We woke up in the middle of the night to large black ants in the shower, The oven was filthy & covered in grease, We requested a refund for the remaining week. Instead, the host offered to send someone to clean the oven, address the ants, have cleaners come the next day to “refresh”, & provide a “VIP package” & late checkout. We reluctantly agreed. Maintenance cleaned the oven with Goo Gone & sandpaper,. The host claimed the VIP pkg had been delivered & even sent a photo—but it was of a different Airbnb. The cleaners left the package- 1 robe, 1 pair of slippers, & a small box of snacks—for 2 guests. The 1 positive was the neighborhood. It was quiet & safe, & near Emory University Hospital. This stay fell short of our expectations. We would not stay here again.”

“Very nice place in a great neighborhood. Pretty steep cost. Wanted to check in earlier and was offered a 3 hour earlier check in for $50 which I thought was obnoxious for the cost we paid. Hoped to use the kitchen which was beautiful but not well stocked with utensils. Found the management company to be pretty pushy - demanding photo ID weeks before our stay and threatened to cancel my reservation after a few days delay.”

“Communication could use major improvement. Also, stuff don’t work while staying there- and don’t expect too many outlets.”