MedicalAccommodations

“Great place to stay if your staying by the medical district of Houston!”

“Great facility close to medical appointments”

“Great stay”

“Great facility with easy access to medical appointments.”

“This was a nice, quiet place. The pool area is great and being able to park in a parking garage is nice. Having a fenced in secure area makes you feel very safe. The kitchen is minimally equipped. You’ll need to buy basics for cooking like salt and pepper, coffee filters, Pam spray etc. I don’t know what they do with things left behind but there is nothing like that in the cabinets or cupboard. In other rentals I’ve had in the past there were things like this that you could tell others had bought during their stay. Not here. We also had to buy ice because the ice maker was not working and never was fixed during our one week stay. Minor issue. There are no extra blankets or throws for lounging around the living room or extra coverage at night. No hairdryer which it doesn’t mention one in the amenities. Just make sure you look over the amenities list. I would definitely stay here again due to the close proximity to MDA, feeling safe, peaceful surroundings and cleanliness.”

“This place was close to the medical center. Which was very convenient.”

“The unit met our needs during our stay but was not the cleanest, did not have a vacuum good for carpets and did not have the fob for the gym until our last 2 days.”

“We were without air for the entire week We reached out over and over again and someone came and said he would be back and never did. The pool was nasty, the jacuzzi was cool. The shower was broke. The refrigerator was nasty.There were rodents .I will never book again.”

“All would have been okay if they would have responded to my complaint. The toilet didn’t work in the master bedroom. There were roaches in both restrooms. The smell from one of the beds was horrible and yellow stains on the sheets and blanket. I am 7 months pregnant and it made me gag if I was in the room. The odor was strong! After sending a message to them they didn’t respond or try to fix any of the issues. I will not be a returning guest.”

“While staff accommodated an early check-in, the positives ended there. The apartment was not properly maintained or cleaned. Because my father was recovering from surgery, I needed a sanitary space, but I had to clean the unit myself at my own expense and purchase cleaning supplies. The kitchen was especially concerning, there were roaches, the dishwasher was dirty, and dishes had visible food residue and buildup. The cleaning staff put away the unclean dishes, which wasn’t discovered until one cup was already in use. I requested a clean mop, the one left in the unit was dirty, but no one brought one, even though it was stated they would. I shared photos and concerns with management. While they apologized, no action was taken to resolve the issues. The lack of follow-through and accountability was disappointing. Overall, it seems management prioritizes profit over proper maintenance and guest well-being. Please take your loved ones elsewhere.”