Manager Review

Hummingbird Cabins

Hummingbird Cabins's guest rating of 4.61 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

PouliSeptember 2026Alto, New Mexico
“I don’t normally write negative reviews, just don’t leave a review if I don’t have anything nice to say. But I felt cheated by this experience. Also I don’t think this is anyones home and reservation stuff may be run by AI? House was very sterile while also being full of American and Christian paraphernalia. Photos are clearly photoshopped and don’t accurately depict the place. And place is considerably more expensive than equivalent or better places on the same block. Spam emails and texts immediately increased on phone and email after booking and providing hosts with my email address- which they requested. What communication I was able to have with hosts seemed like a bot. This is probably a common deal and becoming more so these days, but that doesn’t mean it’s okay 😂.”
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MichaelAugust 2026Ruidoso, New Mexico
“Large house in nice neighborhood near all the things to do in Ruidoso. Standout was two master suites and full access to large garage. Porch was very nice for enjoying the mountain air.”
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MariaAugust 2026Ruidoso, New Mexico
“Good location! Beautiful surroundings”
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JeanneAugust 2026Ruidoso, New Mexico
“We enjoyed a wonderful stay. The house was clean, the beds were very comfortable. The house had everything we needed to cook meals. A huge bonus was seeing wild horses, elk, and deer from the patio! We would definitely recommend and can’t wait to come back!”
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VeronicaAugust 2026Ruidoso, New Mexico
“The place was clean, nice, and spacious for the whole family, we even had an extra bedroom that was not used. It was pretty close to down town. We really enjoyed our stay and would come back again.”
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AmandaAugust 2026Ruidoso, New Mexico
“Lovely getaway home in a quiet, peaceful neighborhood. Close to dining, shopping, golf and activities for the whole family. We went in the summer, but hope to go back again during the winter months. Thanks for a great stay!”
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BarbaraJuly 2026Alto, New Mexico
“Beautiful, but in need of a deep cleaning and TLC. “Top-dollar” priced, but unfortunately not top-dollar maintained. Several areas in the home smelled like pet urine. My daughter had an asthma attack as a result of the pet hair in the upstairs bedroom. Back patio tables were too filthy to eat on. Cob webs everywhere, inside the home and out. Recliner in den was broken and inoperable. Drinking glasses are STUCK to the kitchen cabinet and cannot be removed. Dishwasher requires using vinegar, however bottle provided was empty. Spider webs throughout the interior of the home and on porches. Black widow nests in the corners of the game room. Pool table in the garage is old and mega warped, making it inoperable. Heat was unbearable in the game room with several windows inoperable and the garage doors pad-locked shut, making it impossible for ventilation. No blow dryer in the home. Hot tub was heated, but jets don’t work properly. Chains hang in the porch, but sadly, no hummingbird feeders.”
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SydneyJune 2026Ruidoso, New Mexico
“Beautiful property , but. Pool table sticks did not have felt and broken rack. Dicso ball broken. Hot tub control panel bad and will not go above 93 and leaks under tub. Hole in cover of hottub. Outdoor umbrella in shreds. Pot and pans very old and Teflon coming off. Microwave had a burner fallen down and could not use. No remote for outside TV. Could not use any firepits. Master bath, burnt out light in shower and vanity. Some lamps missing pull chains and burt out bulbs. Dryer might have bearing going out. Very loud. Need better instructions to turn on string lights.”
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AprilApril 2026Ruidoso, New Mexico
“Great cabin, but the check-in process and host were disappointing. The instructions weren’t clear, and I never received the passcode that was supposed to be emailed ahead of time. Since I’m not very experienced with Airbnbs, I expected it through the app. When I contacted Airbnb, they told me to reach out to the host. It was around 10:00 p.m., which I understand is late, but I had no way to access the property. When I spoke with the host, she said, “and you’re just now reaching out?” I explained that I had been dealing with a family emergency and wasn’t checking my email constantly. Despite that, she was rude and came across as passive-aggressive when giving me the information. When I tried to apologize for the late call, she hung up before I could finish. The cabin itself was great, but the host’s attitude and poor communication made the experience frustrating.”
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JoseMarch 2026Ruidoso, New Mexico
“Everything was great we just had trouble getting in with the lock and we never received the code for the jacuzzi everything else was great 🙏🏻”
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