Manager Review

Grand Mountain Rentals

Grand Mountain Rentals's guest rating of 4.74 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

KathrynSeptember 2026Grand Lake, Colorado
“Place was good overall - the fire place was a bit finicky and difficult to manage, kitchen was lacking some necessities, and we had a light out - but overall listing is accurate and host was responsive!”
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SarahSeptember 2026Grand Lake, Colorado
“The convenient location and close proximity to downtown was a highlight. Once we got there we were able to leave our car and walk to the lake, to get coffee, check out shops and head to dinner! It was a positive to be able to have our dog with us at the cabin, and all of the high-use items were clean and present. It was a good budget option in town, and had all of the basic essentials. Overall, I wouldn’t say it felt like a hosted experience with more niceties like some of my favorite Airbnb stays. It seemed to be run more like a budget hotel. The communication blasts from the management company were a little much and not very nuanced to the specific cabin.”
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MinervaSeptember 2026Grand Lake, Colorado
“Pros: - Great location, close to town and RMNP. - Beautiful home, nicely decorated. - Awesome views from the home. - Very spacious mbr, livrm, and kitchen. - Nicely stocked home (kitchen, bath, and laundry supplies) Cons: - Found an empty bottle of tequila tucked between the pillows in the downstairs bdrm. - There were dirty towels left from previous renters in downstairs bath. - Trouble starting the fireplace in the living room. Property manager (PM) was very responsive and came to the home to get it started. Prior to going to bed we lowered the temp, however, it did not work as we woke up in the middle of the night to a very hot home. Ended up having to shut it off. - Propane bottle for the outdoor fire pit was in the garage, empty. Didn't realize it till later in the evening when we tried to turn it on. - No dumpster/outdoor trash receptacle at the home. Had to drive to the PM's office to throw out the trash. Cleaning and maint. needs attention, but overall still a great stay!”
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KaySeptember 2026Grand Lake, Colorado
“This place was a nice location and beautiful place. It met all our needs.”
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CharlieSeptember 2026Grand Lake, Colorado
“The location was incredible. Very private cabin nestled in the trees, right up against a private lake with canoes and kayaks to use. The views were breathtaking, and could hear elk all night. The cabin is older, which by itself is not a big deal given the location. However we would not stay here again. I would recommend bringing your own towels, blankets, and dishes. Most of the linens smelled bad, and the cabin itself smelled like mildew and cigarettes.”
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AndreaAugust 2026Grand Lake, Colorado
“This cabin was small but had everything we needed. Its location was great-only a few blocks from the Main Street and the lake. It does need a little upkeep-broken drawers, table and lights that didn’t work so it was very dark. It could use a good deep cleaning-cobwebs and dirty base boards. The bed was comfortable.”
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NancyAugust 2026Grand Lake, Colorado
“Overall, we had a nice time at this home but it is definitely in need of some upgrades and repairs. There was ample space for the 10 of us and it was nice that each bedroom has its own designated bathroom. However, the house isn't being kept up very well. Upon check in we sent a list of items we found that were not working well -- windows that couldn't be adjusted since they were broken, missing screen on the patio door, holes in the couch pillows so stuffing was falling out, gashes in the couch. We never received a reply back. After staying the weekend, we noticed that none of the beds had box springs and the mattresses weren't great. Additionally, kitchen pans were rusty, the upstairs sink continuously dripped, the grill was so greasy that we had to burn it off before using, and 2 out of the 3 fans were broken. We purchased a new one for the house partway through our trip. You can tell the house was once nice but it just isn't being kept up to justify the cost.”
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MaryAugust 2026Grand Lake, Colorado
“Check in was pretty clear and house was stocked fine. I would say accommodations in general were fine. The street behind the house gets loud and cars go pretty fast on it so location isn’t peaceful. Our stay was disrupted by a utility power outage, which I understand was outside the property manager's control. What was disappointing was how the situation was handled. I called simply to ask whether the utility or owner had provided any estimated restoration time so we could decide whether to wait, protect our food, or make other arrangements. Instead of trying to help or gather more information, the representative was dismissive/rude. The outage also meant we had no running water, so the toilets, sinks, and showers were unusable. I later emailed the agency to express my concerns about the interaction and never received a response. While I don't fault them for the outage itself, I do expect courteous communication and reasonable support during an unexpected situation.”
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DeirdreJuly 2026Grand Lake, Colorado
“My husband and I have rented 20+ AirBnBs and this one was not a 5 star experience. On the positive side: the hillside location and views of Shadow Mtn Lake are beautiful. On the other hand we were disappointed to find that the owner’s personal belongings were in every closet and in the bedroom drawers; every surface was obstructed by clutter and/or decor items. The dryer needs maintenance: cycle knob came off in my hand. The cushioned patio furniture was unclean and soaking wet, and the patio that appears in the photos to be shaded has one of two umbrellas broken. Future renters should know from the outset that they will be dumping their own trash in town (a few miles away) at the dumpster behind the property manager’s office. The requirement to dump trash off-site is something that renters should be made aware of prior to renting. The home’s amenities listed on AirBnB should be updated to reflect actual functioning and usable amenities (bathtub,closets,dressers,dryer,etc)”
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JenniferJune 2026Grand Lake, Colorado
“We loved Grand Lake! Sagebrush bbq was phenomenal, so phenomenal we ate there 3 nights in a row. Our stay with Grand Mountain rental was ok. With there being no air conditioning, you have to sleep with your windows open which would be fine but the noise outside the master bedroom is very loud. Also the master bedroom bed squeaks with every movement so we didn’t get the best rest there. There was no hand soap available in the kitchen or the guest bathroom so our daughters had to use our restroom the whole time so they could wash their hands. We did love the games that were provided. We accidentally made it back home with the parking pass which it stated on the pass it was a $5 replacement fee however we had to pay $25 so that should be changed on the future passes to be more clear.”
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