Manager Review

GnG Vacation

GnG Vacation's guest rating of 4.59 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

ChristopherSeptember 2026Glendora, California
“Decent place to stay. Could use some updates including new chairs and couch, and new blinds for windows.”
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ChaseAugust 2026Glendora, California
“Very cozy place I will be back later next week just have to go home and take care of some things. Overall good cozy place.”
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EdithAugust 2026Glendora, California
“If you are looking for basic lodging this is your place! The beds were comfortable. There were bath towels, hand towels and wash cloths. I was disappointed with this Airbnb. The description said it had air conditioning . . . and yet there was no air-conditioning in the living room. I called the host to let him know the air con was not working and he said he would let someone know . . . it never got taken care of. I set up fans to blow air from the bedroom into the living space. The back shower did not have hot or even warm water. There was a sign that said to leave the water running for 10 minutes . . . well it was still cold. I shared the other shower which was uncomfortable as it was my daughter and her spouse's space. This is a 6 person Airbnb and the kitchen was under stocked with water glasses. There were two. Yes, if you like coffee there was a creamer and that yellow sweeter. No sugar in sight. I wish the host would have put more thought in to this Airbnb.”
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ReynaJuly 2026Glendora, California
“We stayed in Daniel’s house for our Disney trip. The place does look like the pictures. Considering we were gone most of the day it wasn’t a bad place to stay. While the bed and bathroom felt fairly clean, the walls and the blue couch were definitely not. The couch had visible stains and the walls could definitely use a good cleaning. Unfortunately in the master bedroom the blinds were missing one of the vertical blind slats, allowing sunlight to come through as well as the living room blinds were missing multiple slats. Again not a bad stay if needing just a place to sleep.”
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ChanceyJuly 2026Glendora, California
“Overall good place to sleep. Was only one wash cloth in the house. We checked in pretty late so we couldn’t get any service that late. Overall not too bad experience”
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JeanieJune 2026Glendora, California
“We rented this home for family and friends attending my brother’s wedding. Glendora is a beautiful, safe, and quiet community, and the house itself is spacious. Unfortunately, the property did not live up to its description as a “luxury estate with sparkling pool and elegant amenities,” especially at over $800 per night. The kitchen was poorly equipped, with old cookware that should have been replaced, no oven mitts or kitchen towels, and a broken ice maker and water dispenser. The coffee maker also needed descaling before use. We paid an extra $50 per day for pool access, but arrived to find a dead lizard and other debris floating in the pool. The sleeping arrangements were also disappointing, with improperly supported mattresses and one unusable bed that forced a guest to sleep on the couch. While some requested items were eventually delivered, communication with the host was frustrating. Airbnb support was very helpful. Overall, the listing overstated the quality of the property”
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MaricelaMay 2026Glendora, California
“We had high expectations for a great stay. Upon arrival, the home had a foul odor throughout the house. ( maybe mothballs? ) not a fan. As we checked in, my husband said hey, there’s a lady outside. I step outside and said: Hello, can I help you? The lady replies: I’m watering the plants. My husband and I were honestly spooked by this as we believe this should have been done prior to our arrival to ensure we have our privacy as we are renting the airbnb home. Then, my husband and I heard a unique chirping and we stepped outside in the back patio to view the birds, and we run into a man in the back yard also watering the plants which scared us! I ask excuse me, are you the homeowner??? H said yes I’m watering the plants. ( both husband and wife were unannounced & never mentioned this on the airbnb listing to watch for homeowner will come by while you are renting their airbnb ) The hall shower needed cleaning, had orange mildew around the floor. Beds are very hard, we didn’t rest.”
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NatalieApril 2026Glendora, California
“this was a terrible stay. the place was advertised as luxury, it was not. it was dirty some appliances do not work, the master bathroom shower floods the bathroom. the toilet paper roll holders fall off the walls. there's no plugs for the kitchen sinks and the dishwasher doesn't work. the pots and pans are broken. there's no mixing bowls. tongs, baking sheets and cutting boards and some of the stem ware appear to be from the dollar store. the propane was empty for the bbq. the kitchen chairs are dirty folding chairs. the patio chairs are in need of repair. the screens on all of the sliding doors are ripped. the host will apologize daily and tell you they are working on it. I am still awaiting there response. its been weeks. The beds and towels were clean though.”
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KaranMarch 2026Glendora, California
“The place was easy to find. The parking instructions said to park in front of the garage. There were three garages, so I messaged the host asking which garage to park in front of. I received what appeared to be an automated response stating to park in front of the garage. One of the AC units didn’t work for a couple hours and the other one started spewing out debris. Contacted the host and I kept getting a response mentioning they will get back to me shortly. I had to contact Airbnb support and checked out next morning. Before checkout, a handyman showed up and mentioned that I was the first person renting the space and the unit hadn’t been used in a long time, which was why the AC was shooting out debris. He was really nice, but I wish the host resolved the issue the night before. Other than the AC issue and lack of clear instruction on the parking, the Airbnb was clean and I would have stayed longer.”
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VictorFebruary 2026Glendora, California
“The home had a distinct smell to it, however that was manageable. What wasn’t very manager is the fact that there is no heat in the home. The only heater is located in the living room, and does not work good enough whatsoever to make the house a comfortable temperature. Unfortunately we stayed during a very cold week, and you could literally see the steam from your breath inside the house, and there was multiple times where it’d felt warmer outside than it did inside. Another thing that might be nice to mention is that the light rail runs right behind the home. You can hear this very loudly periodically throughout the day, and night.”
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