GlobeNest

“House is very roomy for a large group.”

“The unit was not clean. Very dirty walls. Bathroom smelled.”

“You could barely find parking literally I drove around for atleast an hour the mattress was hard as a rock please switch the mattress”

“Just terrible”

“First time ever we've had to leave an Airbnb after one night (we booked it for 5). Dirty, smelled like smoke and the apartment was on a 4th floor walkup without elevator. When we complained Michael noted that the listing said second floor which was an oversight (he may have multiple units, we did not confirm that). Pictures 1-7 are not of this apartment, so if you book make sure you know actual pictures start on picture 8ish. When we got there we were also missing basic amenities noted like sufficient towels/ blankets, hair dryer and such which are listed on the original booking. Michael did offer to bring them the following day but for us we elected to leave and find a better place for us. If you do book this place would confirm all these issues have been addressed.”

“The cleaning service ran 2 hours behind and even after services were completed, the house smelled of beer and marijuana. When I asked for a credit/refund for the 2 hours that the house was not clean/not available, I was told that the contract didn’t cover that. Then I was told it would be looked into yet the property manager had not reached back out. Overall, property got the job done but wouldn’t recommend.”

“Unit was okay for the most part housekeeping was very rude and had listening problems”

“This space offered a prime location close to everything I was looking for and on a quiet street. I did have a few issues. Pros: -Perfect location -Comfortable -Basic essentials, but not much more -Large bedrooms and private bathrooms -Host checked in -Easy checkin and checkout -cute layout and patio space -extra space to sleep Cons: -Windows were all open when we arrived with no screens and unable to be locked fully -Bedding all had the STRONG scent of body odor- I did notify the host and they said they would look into it, but we didn’t receive new bedding -Multiple lightbulbs went out during our stay -Floors had some damage that did not look clean -I was charged an additional deposit for being local (I booked the space for my mom and aunt to stay near me for a visit and notified them months prior) and was charged the additional deposit two hours AFTER checkin time, receiving several messages and calls while picking them up. I felt this could’ve been communicated better and sooner.”

“The place had multiple issues. Before arriving, we were only aware that the locks frequently malfunctioned. However, once we got there, we found several additional problems: there was a large amount of hair in the bathtub, the basins were clogged, and water was leaking from the overhead light, which is dangerous. The host did not provide timely help and repeatedly promised to address the issues without actually resolving them.”

“I stayed here with my husband, young daughters, and my mother. Although the place was clean, the heat did not work during our winter stay. We notified the hosts immediately, but while they responded, they never fixed the issue. The apartment never got above 53°F. We were freezing and had to huddle all five of us in one bed just to stay warm—no one slept. There were no extra blankets, and the single tiny under-desk heater they provided was completely ineffective. The hosts never offered a refund or meaningful solution and later denied there was any problem, even suggesting we “overworked” the system by trying to warm up the apartment above 52 degrees while we went to dinner. They claimed we didn’t follow their reset instructions (we did) and insisted the system worked fine after we left—which it did not. They also pushed us to communicate & make requests through their own portal instead of Airbnb. Very sparse, and in our case, unsafe due to a broken heating system in freezing weather.”