Manager Review

GetAway

GetAway's guest rating of 4.35 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

EileenAugust 2026York, Maine
“Great location, was a little odd that the beds weren’t made at arrival, the air conditioner was moldy and there was no dishwasher. But that said it’s an excellent location and reasonably priced.”
airbnb
CaraAugust 2026York, Maine
“Great location, but the space was lacking necessities such as laundry soap, dishwasher liquid etc. There were very few dishes in the house. The pros are that it is pet friendly and in a great location walkable to downtown York and Short Sands beach.”
airbnb
TrishAugust 2026York, Maine
“Had to wash windows and screens for clear ocean view, which is why we rented Broken lamp in bedroom Toilet issues - arrived Saturday, not fixed until Monday afternoon Code did not work to get in, took a bit for response to change and gain access No TV access, no box or remote”
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LiliaJuly 2026Wells, Maine
“Overall, we enjoyed our stay, but there were a few things that could have been improved. The apartment was a little difficult to locate once we arrived, especially since we were not provided with a map or very clear directions. We had also asked about early check-in and were told we would be updated if it became available, but we never heard back. Communication/customer service was slower than expected, so at times we had to figure things out on our own. Another concern was that the apartment door was unlocked when we arrived, which was a little unsettling from a safety and security standpoint. Our biggest concern was cleanliness upon arrival. We noticed hairs on some of the pillows, which made us unsure about the cleanliness of the bedding and comforter. Clean sheets and pillow covers provided, which we appreciated, but it was unclear whether the comforter had been freshly washed. Aside from those issues, the place itself was enjoyable. We appreciated having air conditioning and TVs”
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MarsJuly 2026Wells, Maine
“If the public posting for this cottage was accurate, we would never have booked it. This community is 55+ and almost all amenities are 18+, so if you have kids, you get a small, yucky pool and a fire pit; that's it. Also, many of the neighbors clearly do not appreciate kids in the community at all. We were followed, verbally questioned, and just overall not welcomed. We are a family of 4, with a 4- and 7-year-old. The host (or company?) was totally unresponsive and ignored our concerns - we ended up going to Airbnb, who did help. Hopefully this doesn't happen to anyone else.”
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MaureenJuly 2026York, Maine
“Property lacked: Coffee filters Coffee pods Corkscrew Pods for laundry Pot holders Pot covers Dishwasher soap Not enough glasses Cleaners came at 9:15 on day of check out So dusty, I had an asthma attack Sharp nails on interior steps Great location, best thing about it!”
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CécileMay 2026York, Maine
“To be honest, this was an amazing place to stay. It was so peaceful, simple, quiet, and spacious at the same time. When I first checked in, I was surprised that it looked EXACTLY like the photos online. Also, it says it has 3 Bedrooms, but it is actually 4, which was great, especially for what I paid. But something could be improved, for example, when we arrived, the bed was not made, so we had to make the bed ourselves, which is not ideal after a long day of traveling. Also, the wifi and service overall were kind of slow in certain rooms. Overall, the place was very nice and worth the price.”
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MatthewMarch 2026Killington, Vermont
“Place was in a perfect location right by the mountain. A plus was the amenities like the hot tub/steam room/sauna. Also bus to k1 and snow shed lodge pull up right in front of the building. Only thing that could of been better was communication, felt like I was receiving an AI answer in every message and it was only answered every morning, other then that good spot for a couple people.”
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RebeccaFebruary 2026Killington, Vermont
“House was nice and easy to get into. Had issue with shower head in both bathrooms, even with changing the shower head water barely got to the shower.”
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CharlotteJanuary 2026Killington, Vermont
“We unfortunately did not enjoy this property. We had a very difficult time getting in touch with the host, when we arrived at the property the cleaning crew was still in the house and significantly delayed our check in, the hot tub was dirty and we found multiple band aids floating in it. I would not say this is a ski in ski out location. Would not recommend or stay here again.”
airbnb

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