GetAway

“This place was a great location. The kids rode their bikes up and down the road and all the way into town. It was a great location. Walkable to the beach and town. When we arrived it was clean, organized and exactly as described. We definitely would like to go back another time.”

“Tree House at Okemo was wonderful. Plenty of space so all 16 of us were comfortable no matter where we were. The response time from home away was inconsistent and a bit confusing. For example, we asked for early check in and the code to get in. One response was that I needed to sign the rental agreement for the code but I had already done that. Then another response acknowledged the signed agreement and ok to check in early; then a third response asked for the signed agreement again for the code and a 4pm (normal) check-in time. Regardless, the house was very spacious, clean and exactly what we were looking for. Only friendly comment would be a recommendation to change out the shower heads and curtain/liners and add a few extra trash bags and hand towels. Beds were delightful.”

“Televisions were tough to navigate and would have liked more cleaning supplies but the house was phenomenal and so fun to stay at!”

“Place was in a perfect location right by the mountain. A plus was the amenities like the hot tub/steam room/sauna. Also bus to k1 and snow shed lodge pull up right in front of the building. Only thing that could of been better was communication, felt like I was receiving an AI answer in every message and it was only answered every morning, other then that good spot for a couple people.”

“This property would've been great, but we ran into a few issues that made it less than satisfactory. Upon arrival we found the driveway unplowed. This listing should mention that 4x4 vehicles are REQUIRED during winter season (not just recommended) as the road leading to the Airbnb is a steep hill and would've been inaccessible without 4x4. Took us a few tries to get up. After entering the house and inspecting the bedrooms we found hair all over the pillows and sheets (it seemed as though they had not been changed since the last guests). We reached out to the host about this and they didn't provide new sheets until the next day at noon! There was also a diesel smell in the house that gave us headaches and we found quickdry by the oil tank in the basement. Assuming it was leaking. This needs to be fixed. The warm water in the showers also had a weird smell. The house itself was comfortable for 8 people and the location superb. If these issues are addressed this property would be 5 star.”

“Pico is a wonderful place for families with kids learning to ski and the location is fantastic, we had a great week. Unfortunately everything in the apartment itself is pretty dated and bare bones. I would opt for a different unit at Pico and would probably avoid anything managed by Getaway properties, but in a pinch it's fine. Our main issue was that Getaway aggressively pushed a grocery delivery service and when we arrived the groceries were not there. The email confirmation indicates they were delivered at 12:42 am the night before we set to arrive (no idea why). Most likely, they left the groceries outside and the property threw them away, but Getaway consistently said it was not their responsibility despite 4-5 emails from Getaway advertising this service as "linked to your rental." I still have not received an email response or a phone call from the delivery company and their web form doesn't work and there is no phone number. I am now left to deal with a credit card dispute.”

“House was nice and easy to get into. Had issue with shower head in both bathrooms, even with changing the shower head water barely got to the shower.”

“The location was fantastic, offering easy access to the mountain and the convenience of returning for lunch. While the aesthetics were slightly dated, the accommodations were spotless and comfortable. Additionally, a short drive away, we had access to the gym, pool, and hot tub. My only issue was that there was a washer and dryer, but only one laundry pod remained, and no towels were provided for the upstairs bedroom and bathroom. Considering the price, I was hoping there might be additional amenities to enhance the comfort of the stay.”

“Doesnt say the washer dryer outside the unit Also, doesnt give extra bathroom Roll tissue and no detergen for dishwasher”

“We unfortunately did not enjoy this property. We had a very difficult time getting in touch with the host, when we arrived at the property the cleaning crew was still in the house and significantly delayed our check in, the hot tub was dirty and we found multiple band aids floating in it. I would not say this is a ski in ski out location. Would not recommend or stay here again.”