Five Fifty Management

“Living room couch had stains that the host had covered up with a fleece blanket. But really should have replaced the couch. Windows in every room were dirty, some you could not see through. Outside had trash laying around, a cooler with old beer bottles and half full of water was left on the deck. Basement was a mess, washer and dryer had dirty sheets and some clothing laying on it and on the floor near it. The staircase down to it was dirty and wall are moldy. It smelled bad and the smell crept into the rest of the house. Shower and sink did not drain properly. Only AC unit was a portable unit with hose in the window (sealed with paper towels) that didn’t cool the house properly. Concerns sent to the host were acknowledged but nothing was done about them “I’ll see if we can get a plumber to look at it” but never did. I left early and got a refund from Airbnb. At least Airbnb was very quick to resolve the issue and send me a refund.”

“The mattresses, and linens were stained and spoiled. The beds are no good. I still can't believe I paid to sleep on pissy mattresses”

“Not what I thought, plus hard to find the door… they need to take more pictures of the exterior to help people find it”

“Stay and rooms were amazing but because of location I believe WiFi and service was horrible! But besides the buffering it was amazing”

“Cute lake cottage behind main house in the lake. Great location. Barebones which I don’t mind. However, there was one air conditioner unit in living room and only one fan for 2 bedroom in heat in middle of summer was quite unpleasant. I borrowed a fan from my dad who we were in town visiting. It should be standard to include fan in each room if no central air. There was a broken fan in the stairwell. There was one small very old frying pan with broken handle, coffee pot for 4 cups with sleeping space for 4 people so we had to make multiple pots each morning for 3 people. The basement was flooded and you had to jump over the water to get to washing machine which had soiled linens on it and no washing detergent. There was major construction on the road this house is on and would have been nice to get a heads up on that. I rarely leave a negative review but it seems like the owner just doesn’t care about the experience of the renters.”

“I would not stay at this property again. The house is very old and in need of a deep cleaning. During our stay, the air conditioning struggled to keep the house cool, and we encountered a significant number of spiders throughout the property. My daughter has a disability and travels with a trained service animal. After the host became aware of the service animal, the situation became uncomfortable. Following our stay, the host attempted to charge us a $150 cleaning fee, claiming that dog waste had been left behind. As people who take pride in cleanliness, we were surprised by this accusation. In fact, we left the property cleaner than we found it. Before leaving, we completed a thorough walkthrough and took both photos and video documenting the condition of the home. When I asked the host to provide evidence supporting the claim, I received conflicting responses. Initially, I was told there was proof, but later I was informed that no proof could be provided. beware they are scam artist”

“The Airbnb wasn’t at all what was advertised on the Airbnb website. The house was unlivable! The oven was corroded so you couldn’t cook. There was broken glass on the deck as if a window had been broken. The basement had flooded and the stairs going downstairs were wet and filthy. The entire place was unhealthy for anyone to live for any length of time! I have been working with Airbnb and have yet to receive the remainder of our refund! I don’t generally like to leave reviews like this but I would not want anyone to experience this home and the issues we have encountered!”

“Everything was great until we couldn’t use the pool the first day because it was dirty nobody responded to us for over 10 hrs on how to turn the pump on to get it cleaned for our birthday party the following day. They still didn’t tell us how to turn the pump on so it was kinda a bummer with low communication at all”

“Our check-in was unclear, given a 3 pm early checkin but not notified until 4pm. No replacement trash bags. Rust stains in bathroom did not match photos. Flooding occurred during our stay which didn’t allow our hockey team to use appliances. I wish I could share video! Over 24 stays, and this was by far my only bad experience. Partially refunded at 290. Unresl”

“This place had cobwebs and dust everywhere this makes me question the level they clean to between guests. It was such an issue my wife and I looked for another Airbnb but we where not able to find one due to the short notice. I know we should have dealt with it when we found the issue but with no backup plan we dealt with it and cleaned the blankets and stuff on our own however it takes a long time for cobwebs and dust like this to accumulate. I would suggest the owner finds a new cleaner or Airbnb formally looks over this property”