Manager Review

Emerald View Vacations

Emerald View Vacations's guest rating of 4.57 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

AutumnMay 2026Panama City Beach, Florida
Would NOT recommend. The air conditioner does not work. I see other reviews state that as well. I reached out and they had an HVAC man come but he said “The thermostat was set to 67 and the room said it was 67 so it’s working”. Mind you when I arrived, the thermostat was on 62 and it was no way 62. We were sweating. I was told by management it could’ve frozen up and to turn it off and give it time. Once that didn’t work they called their HVAC guy. I was then told it was fine and I couldn’t expect it to get below 70 degrees since it’s 100 outside (mind you the high for all 3 days was 82). There is only one vent in the entire unit. It also smelled horribly of weed and I was told “it happens”. Would not recommend.
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LucyMay 2026Seacrest, Florida
My husband and I enjoyed the location and amenities that came with this rental: pools, shuttle to beach, walkable shops/restaurants. The rental itself had little to no natural light and was noisy when anyone walked by the rooms.
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May 2026Panama City Beach, Florida
Loved the stay overall! The host was very nice and friendly ‼️ The condo could’ve used a little more cleaning, but overall I’d give it an 8/10.
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May 2026Panama City Beach, Florida
We stayed for a week, it was very easy to find and get inside. The location was great and the area on the beach was very peaceful. No w&d in the unit but there’s ones throughout the condo if you need to wash towels or anything. The host left plenty of towels in the unit, small basics (dish detergent, shampoo, soap, etc), along with a broom to help with sand. We did experience some small hiccups, but overall very satisfied with the stay. The door wouldn’t lock / unlock unless it was pulled in prior (or the door was closed harder than just shutting it) to using the keypad, otherwise the lock was stuck and sounded like it was trying to unlock but couldn’t. (this is fine but just wanted others to know because we looked silly for 5-10 mins).
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May 2026Panama City Beach, Florida
We loved our stay at the condo! Everything was exactly like it was described and pictured! The beach chairs and umbrella service was an awesome perk!! We would definitely stay here again!!
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May 2026Panama City Beach, Florida
Had an amazing stay here! The amenities were great, check-in was super smooth, and the space was modern, clean, and perfect for a cozy getaway. The host was also very fast and helpful with responses anytime we had questions. Would definitely stay here again!
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VickieMay 2026Panama City Beach, Florida
Overall the room was okay, but it could use a little TLC. There was a broken lamp in the closet. The hairdryer & holder is barely hanging on the wall and fell when touched and the hand towel holder did too. Door keypad sticks sometimes. We never could get the ceiling fan to work, not sure if the batteries in the remote were dead or what the problem was. Took the light bulb out of broken lamp and put in the closet as there was no bulb in the fixture.
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AshleyApril 2026Panama City Beach, Florida
My experience with Airbnb at this property was extremely disappointing. A resort fee was charged separately and should have been clearly included in the initial booking cost. Upon arrival, we discovered the bed frame was broken and reported it immediately at 6 PM on the day of check-in. The host showed little concern and did not address the issue until after noon the following day. When the contractor arrived, his dismissive attitude—asking how we slept—was unacceptable, especially given the obvious dip in the mattress and the inadequate twin-size futon provided as an alternative. Additionally, despite notifying the host that a guest worked from home, construction noise began early each morning, with loud yelling and banging that disrupted the stay. Cleanliness was also subpar, with visible yellow stains on white bedding. The unit failed to maintain a comfortable temperature—the air did not get cold, and the water did not get hot. Overall, this was an unacceptable experience.
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MoniqueMarch 2026Panama City Beach, Florida
When we arrived, the room smelled like weed and was very hot. Even after lowering the temperature, it never cooled properly. The AC unit kept shutting off and restarting every minute or two and was very loud throughout our stay. We could also hear water running through the walls. The mattress was badly sunk in the middle, causing us to lay at an angle instead of flat. Before leaving, we stripped the sheets and noticed the mattress cover was heavily stained with large yellow spots, including along the sides. This was very upsetting, as we expect rentals to be clean and sanitary. We were required to be out by 9:00 AM, but at 8:30 AM the cleaning staff entered the room without knocking or announcing themselves. Thankfully, I had just finished getting dressed. Thought that was very unprofessional and rude. Needless to say the view of the beach was nice. But, we won’t be booking this location again.
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StellanMarch 2026Panama City Beach, Florida
It was a very nice stay for the most part. The only thing I would say is that the bathroom was really hard to work with, and although the maintenance people came to “fix” it, it never really got fixed which was a bummer
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