Emerald View Vacations

“Went with my family and really enjoyed the stay!”

“Disappointed in non smoking rule for until not followed and smoke smell was so potent and unbearable we could not stay and were forced to find a place last minute unexpectedly bc they had to backup or other until available”

“Would NOT recommend. The air conditioner does not work. I see other reviews state that as well. I reached out and they had an HVAC man come but he said “The thermostat was set to 67 and the room said it was 67 so it’s working”. Mind you when I arrived, the thermostat was on 62 and it was no way 62. We were sweating. I was told by management it could’ve frozen up and to turn it off and give it time. Once that didn’t work they called their HVAC guy. I was then told it was fine and I couldn’t expect it to get below 70 degrees since it’s 100 outside (mind you the high for all 3 days was 82). There is only one vent in the entire unit. It also smelled horribly of weed and I was told “it happens”. Would not recommend.”

“My husband and I enjoyed the location and amenities that came with this rental: pools, shuttle to beach, walkable shops/restaurants. The rental itself had little to no natural light and was noisy when anyone walked by the rooms.”

“Extremely irresponsible—it’s a total scam. Do not rent from them! They never answer the phone. I was left stranded with my children—both under two years old—and they never responded to calls, texts, or emails. DO NOT RENT FROM THEM; IT IS A SCAM.”

“This property is very run down with a broken dishwasher and a major smell of mold. The outside had mold all over the building along with wood rot. Location to beach is great though”

“My experience with Airbnb at this property was extremely disappointing. A resort fee was charged separately and should have been clearly included in the initial booking cost. Upon arrival, we discovered the bed frame was broken and reported it immediately at 6 PM on the day of check-in. The host showed little concern and did not address the issue until after noon the following day. When the contractor arrived, his dismissive attitude—asking how we slept—was unacceptable, especially given the obvious dip in the mattress and the inadequate twin-size futon provided as an alternative. Additionally, despite notifying the host that a guest worked from home, construction noise began early each morning, with loud yelling and banging that disrupted the stay. Cleanliness was also subpar, with visible yellow stains on white bedding. The unit failed to maintain a comfortable temperature—the air did not get cold, and the water did not get hot. Overall, this was an unacceptable experience.”

“When we arrived, the room smelled like weed and was very hot. Even after lowering the temperature, it never cooled properly. The AC unit kept shutting off and restarting every minute or two and was very loud throughout our stay. We could also hear water running through the walls. The mattress was badly sunk in the middle, causing us to lay at an angle instead of flat. Before leaving, we stripped the sheets and noticed the mattress cover was heavily stained with large yellow spots, including along the sides. This was very upsetting, as we expect rentals to be clean and sanitary. We were required to be out by 9:00 AM, but at 8:30 AM the cleaning staff entered the room without knocking or announcing themselves. Thankfully, I had just finished getting dressed. Thought that was very unprofessional and rude. Needless to say the view of the beach was nice. But, we won’t be booking this location again.”

“It was a very nice stay for the most part. The only thing I would say is that the bathroom was really hard to work with, and although the maintenance people came to “fix” it, it never really got fixed which was a bummer”

“Firstly, the chairs and umbrella that are "included" with the unit are nowhere to be found, and when we contacted the host, we got no response until the end of the week saying "we don't know where they went". We were also not informed on the construction happening around the unit which began at 8:00 am every single day, and we nearly had to scream at each other to hear each other. Additionally, we had numerous plumbing issues throughout the whole week, requiring maintenance to be in the room every single day, making our bathroom unusable for multiple hours a day. This included a broken shower handle, a leaking shower, and also a shower flood that ruined much of our belongings and flooded the entire bedroom. After addressing these issues at the end of the week, the host was very condescending and basically told us how lucky we were to stay here and the plumbing issues "shouldn't have impacted our stay". We will not be booking with Emerald View Vacations going forward.”