Manager Review

El Matador Rentals

El Matador Rentals's guest rating of 4.68 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

CarrinaSeptember 2026Fort Walton Beach, Florida
“My family have been going to FWB for many years! So it was so nice to come home 💚 the unit was as expected. Everything was clean and we had a great time!”
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StaciSeptember 2026Fort Walton Beach, Florida
“The condo was perfect for our stay! Water views while drinking coffee each morning. Okaloosa island is a perfect quiet spot to vacation!”
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MukhitjonSeptember 2026Fort Walton Beach, Florida
“There is no electric kettle for making tea.”
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VeraSeptember 2026Fort Walton Beach, Florida
“This vacation condo was worth it! Walk right out to the beach, overlooking the ocean, the only downside is this stay did not have any beach chairs, umbrella or beach towels provided. Otherwise, it’s a perfect comfortable stay. Our family would definitely do this again.”
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LaurenSeptember 2026Fort Walton Beach, Florida
“We loved the quiet community with 2 pool options since our kids didn’t love the beach as much. It was also at the end of the beach, so there were less people on the beach when we did go.”
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MichelleAugust 2026Fort Walton Beach, Florida
“We appreciated the comfort of this rental and the location to the beach walkway was fantastic. The one thing that I feel wasn’t as clear was if the unit had a washer and dryer and I found out that there was not a washer and dryer within the unit, but on the level, we did not have any troubles being able to use the washer and dryer on our level but just be sure to bring quarters. The one thing that we did have an issue with is the exterminator for the building showed up and knocked one time and then they let themselves in when we didn’t answer. It caught us off guard that they let themselves in and they told us that we should have been notified the day before that they were going to be coming. Luckily, my husband and I were in the unit and our teenage girls were not there alone. Aside from that, it was a great property with easy access to the beach and was not crowded.”
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JasmineJuly 2026Fort Walton Beach, Florida
“The place terrible but for what we paid it was just meh. Lot of little annoying issues. Most outlets didn’t work and half that did spark every time you plug something in. Patio furniture was broken. Sliding bathroom door in the master is old, partially off track, loud, and scratches when opening/closing (no quiet bathroom trips at night). Couldn’t get the patio door to lock at all (just used the stick to keep it closed). No curtains in the living room so full on bright sun from 6am to 8pm. Also blinds in the living room are old and practically impossible to not break when closing so the patio door had basically no covering during our entire stay. Elevator was broken during most of our stay so we got our steps in climbing stairs to the 3rd floor about 5x/day. No laundry in the unit but there’s 1 washer/dryer for the entire 3rd floor that takes quarters. On the bright side the view is very nice. Not terrible but DEFINITELY NOT worth the $3k we spent to stay there for the week.”
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AlexaJuly 2026Fort Walton Beach, Florida
“Good place to stay a little walk to the beach which should be mentioned in description but it wasn’t bad. Sofa couch shouldn’t be counted as a bed if it doesn’t pull out to be a bed. I would stay here again.”
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StaceyJune 2026Fort Walton Beach, Florida
“Our Condo was changed from 620 to 626 without asking due to damage from a storm to 620. Condo size was the same, view was different and the amenities in the condos were different (different size bed, different number of living room seats, appliances, etc). When we asked El Matador for a discount or refund, at first we were told no, then were told to come back on a weekday and speak to the manager, then with no discussion from anyone we were refunded ~10%. Overall, the staff were unhelpful and slightly rude, but the condo location was great.”
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SabrinaMay 2026Fort Walton Beach, Florida
“If you stayed here prior, do not expect the same quality or care. This place has gone downhill. They do not care about any issues going on. I was without water for two days. They do not have 24 hour maintenance. When you call Security with an issue, all they say is they’ll call you back and they never did on night before my unit was flooding and I was flooding the units underneath me as well. Once again, nobody cared. They will not refund your money. They will just take it. You will just keep hearing the same story over and over again that they’re trying or that they’ll get somebody out there and you’ll waste 90% of your vacation talking on the phone trying to get issues resolved. Not worth the stress stay somewhere else.”
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