DLuxx Vacation Homes

“The beds were stained under covers. Little towels, no toilet paper, no dish soap and home was hot”

“Didn’t let us know that trailer was not allows and it was towed and I had to pay 600 to get it back”

“The house is spacious, clean and very nice decorated. The only thing we didn't like was that the house lacks basic cooking essentials, such as oil, sugar, or coffee. It is also missing frying pans, pots, and knives.”

“Great home, was the perfect stay for our family of 7.”

“No power.”

“Check in was easy. The house was as described, but for a house that has so many bedrooms there’s only parking for two cars in the driveway. You have to ask the front gate regarding the overflow parking and it’s not close to the property. There are tow trucks going around the complex so you have to be very careful the way that you park or your car will be towed immediately. It happened to the neighbor next door to us his poor car was towed away.”

“Normal,”

“Unfortunately we did not have enough towels for all of our guests. We requested more towels and it took 1.5 days to receive them. When they did arrive they only provided extra pool towels. The front door knob was broken and missing screws. Requested it to be repaired. Someone showed up to fix it when we were checking out. House seemed to not have been stayed in a little while. Not super clean and the pool needed to be cleaned. We will not stay here again.”

“First off, I’d say the host was very responsive in all communications. The place was cleaned. However the pool was really not a pool, it’s more of a hot tube size (really small). We paid to have it heated for our entire stay. It was not heated (host said they would turn on the heater before we arrived). They sent me a time stamp photo of when the tech turned it on at 2:30pm (check in at 4) and in the photo it said the heater will turn on in 4 hours and 52 minutes. Definitely was not on before check in. The pool was cold the entire time (no heat). Host said they would send a tech out (no tech came, we were there at the place all 3 days). They did refund my pool heating fee so that was a plus. All in all, it was a great condo with a small pool. Make sure you take pictures of the whole place before leaving. Host did send me pictures of some peeling sticker 5 days after check out saying that it was my fault. They didn’t charge me for it but 5 days later seems a little suspicious.”

“Few positives: Decent location with access to waterpark. AREAS NOT AS SHOWN: No rugs in living or dining room. No outdoor seat cushions on metal chairs. Couch in the main living room collapsed. Blinds missing in baby/King room. SAFETY CONCERNS: Sliding glass door off kitchen wouldn’t stay locked after it was opened. This was a safety concern because this door was located directly next to the room with the baby crib in it, and the outside pool lanai door did not lock. We contacted the host and were told it wasn’t urgent and couldn’t be addressed our first night. Someone came by the following day and locked it, however it couldn’t be locked easily after use. We ended up having to slam it shut and use the side door off the bathroom to access the outdoor area. POOL HEAT NOT ADJUSTABLE: Too hot to use and it was not made clear that we wouldn’t have access to adjust the temperature. UNCLEAN: Floors, carpets, railings, pool, bathroom rugs visibly dirty. Ants were also out of control.”