Destination Paradise

“Beautiful location. Comfortable and peaceful.”

“Really great destination and super nice place”

“Amazing place to stay with your family, calm quiet getaway. Would 10/10 Recommend.”

“Muchos destinos de Airbnb en fotos parecen ser un paraíso y cuando llegas al lugar es algo diferente. Este sitio fue todo lo contrario, la realidad es mucho mejor de lo que parece en las fotos, la verdad todo espectacular, me hizo sentirme en casa porque tienen TODOS los accesorios necesarios para poder disfrutar cada parte, quede muy contento con los accesorios de cocina, waoooo que espectacular los sartenes, voy a comprar unos iguales para mi casa. La piscina está súper acogedora, en resumen todo está genial, los recomiendo al 100%”

“This place as an amazing location!! Privet beach with plenty of parking. That was all that was amazing. The place was very out dated. From the beds, to the sofa and especially the bathroom. Bed felt hard with very thin pillows. First time I stay at an Air BnB that does not provide Shampoo, conditioner.”

“Convenient and beautiful location, comfortable and quiet accommodations.”

“Runaway Bay is a beautiful location. We booked this condo based on location and pictures of a beautiful condo. The condo does not look like the pictures at all. When we called the rental company about it they did not care at all and said the photos were professional photos so the place might look a little different. It's the same layout but not furnished nicely or well supplied. If you are renting and expecting a beautifully furnished place you will be disappointed. Also, if you expect 2 twin beds like the photos show, you will be disappointed. There is a small foam mattress to lay on the floor for an extra bed. The description and pictures do not line up. We had issues with the washer and dryer. We were first told that there was no way the dryer didn't work as the cleaning crew uses them and would have contacted them. Then they send a maintenance guy and he was super nice. He did the best he could to fix it so it somewhat worked. All in all we would not rent from this company again.”

“The beach location was great and the unit was clean and they have a very nice patio with two grills, tiki shelters with tables, tree swings, and basic beach toys in a shed. The negatives were: -no soap, shampoo, or kleenex provided -hostile and unfriendly management mesages -rigid 4pm check in and 10pm check out with "dont ask" policy (full extra day charged for early or late check in) made the whole experience rushed and unwelcoming -unit was in poor condition with rust stains on refrigerator and bathroom mirror and peeling cabinets in kitchen and bath -missing basic things in kitchen like salt, coffee filters or enough bowls or mugs -advertised as three beds but wasnt clear that third bed was pull out couch. -building has 6 units which makes whole yard shared and you look right into lower units which lack privacy and can feel awkward”

“Photos were misleading when I booked. The listing showcased beautiful, unobstructed beach views from the balcony and deck, along with abutting quiet green space. In reality the beachfront view is blocked by a new oceanfront building not depicted. All the private balconies look out onto active major construction. While they don't have control over this I would expect photos be updated in this case or at least a warning to be given to renters. When I pointed out the discrepancies and expressed some disappointment Travis was defensive and hostile and unprofessional. According to the host "no one rents for the views". Very shocked by this behavior and overall experience given all the other positive reviews they get. They have since adjusted the description...Good luck”

“so I submitted my four night payment for about $2226 after your fees and right after I did the host sends me a message telling me I need to sign a contract lease for those four days and submit my documentation on an off platform website. I know the area and had headed in a general direction already so I was driving. They kept telling me that I had 10 minutes to submit the signed lease and documentation or I would not get checking information on the way there. There was a motorcycle wreck at the roundabout, connecting the ringling bridge downtown. I literally had to call the police who kept me on the phone longer than expected when I got a message the place would be ready in 30 minutes. The host kept telling me I needed to stop and fill out their lease where they wouldn’t give me check information while I tried to explain that I would prefer a cancellation refund because I didn’t want to wait 30 minutes and they were being too demanding and making threats eventually, Airbnb refunded me.”