Curated Vacation Properties

“We had a great stay in Charleston. Location of this property is very good - close to everything. The unit itself is very nice. Comfy beds, clean bathrooms, had everything we needed. A few minor things - we initially had some issues with the electronic lock (I guess that was partially my fault because I didn't see the instructions the owner provided until the second day we were there). Once we figured it out, all good though. The rug in the third bedroom was curled up on the corner closest to the bathroom creating a trip hazard (a little rug tape could fix this), and the foot pedal on the trash can in the kitchen didn't work - it had this weird metal piece sticking up which was not user friendly. Also, the parking was adequate, but pretty tight. Other than those few minor things, the place was great and suited our needs very well.”

“The space was beautiful and clean, and the location was convenient for exploring King St! The host was responsive and kind when I asked to retrieve an item I left behind after checkout. I enjoyed this stay overall! The negatives: While I was prepared for street noise, as it’s noted in the listing, I was not prepared for the bedrooms to be lit all night long by street lights directly outside the windows on the third floor. There was so much light that you could see the color and detail of every item in the room. There are no curtains that can be drawn. Also, after running two full 50+ minute cycles in the dryer, my very small load of 7 laundry items was not even halfway dry, so I had to go to a laundromat to finish the job after checkout.”

“Upon checking in, we noticed a stale, cigarette smoke-like smell in the unit. We immediately let the host know and they said their on property staff would assist. No repsonse despite us reaching out multiple times. The dishwasher also came completely unstuck our last night and we couldn't use it, and again they said they would reach out and didn't. Also soap wasn't restocked in shower before our arrival. As with any beach property we expect it to be kind of run down which this was which is fine, but overall pretty disappointing, especially the lack of any real effort to fix our problems. Please do better for future guests.”

“The location was perfect! It was basically across the street from direct beach access. The inside was clean but some of the furniture felt cheap and older. The kitchen is almost mini sized-the fridge is a basically a mini fridge/freezer and the oven is half the standard size-we couldn’t figure out how to use it (no directions and the display only had symbols). You can definitely hear people walking above you. We were traveling with two young kids and the high chair was missing when we arrived. I reached out and they were quick to respond and stated they would ask the team the next day and get back to us but I never heard anything. A high chair is nothing major but I feel that when it is listed on the listing there should be one in each rental because I could have brought one from home had I known. The not hearing back about it at all is what gets me.”

“Great proximity to the beach and very clean. Missing quite a few amenities (no forks, only butter knives, no skillet or spatula for cooking, etc), ice maker didn’t work, coffee maker didn’t work and bathroom doors don’t have locks on them. The space was fine for 2 nights at the beach but I wouldn’t book again and would have been more upset about some of the issues if we had been staying longer.”

“Great location & condo has great vibes/potential, but our experience fell short of the “lux” positioning. Mgmt felt highly AI-automated & impersonal, with no flexibility despite knowing before booking we were traveling with a baby. We were told check-in/out times ensured a “pristine” property, yet arrived to hair, sand, stained/dirty furniture, a used razor + items from prior guests. Water pressure was poor (maintenance improved it), the 2nd bath extremely tight & basics like toilet paper surprisingly low quality. Mgmt offered a cleaning touch-up but never followed through, even after we provided times we’d be out with the baby. While the shared backyard is disclosed, the “entire rental unit” category + emphasis on a private entrance felt misleading. Neither we nor the guests in the other unit realized there would be unrelated renters staying within the same house. Great location + beach towels/umbrellas are nice, but cleaning, upkeep & mgmt need improvement.”

“Unfortunately, this property did not match the description. It was dirty, significant staining on furniture, broken and missing appliances, and inoperable furniture in bedrooms. The company was quick to respond and said twice that they’d send someone out, and never did. I’ve stayed with this company in Charleston before and our stay was perfect. Clearly this property needs review and inspection.”

“Walkable location. Can be noisy, with people leaving the bars at night. The place has a lot of sleeping space. The cleaning crew was not very good.”

“Description did not disclose that you could hear every footstep & every word spoken in the upstairs unit above you. There were 10 college girls that were yelling & screaming & falling down (shaking the whole house) for 2 nights straight until past 2:00am. Sent the mgmt videos of how loud they were being & told them what a horrible experience we had had & they didn’t even offer to give us a credit. Don’t feel like it was worth the almost $1400 we paid for 3 nights. The walls & floor were paper thin & you could literally hear everything. Had I known that we would have just paid more to have the upstairs unit so we could have at least enjoyed our stay in peace.”

“The place is nice and spacious. 25 minute walk to historic downtown. There are many great places to eat close by. However, if you are a light sleeper, I would not recommend booking it because of the consistant traffic and construction noise. There is no communication with the managing company after work hours, so if you need anything in the evening, you are on your own.”