Manager Review

Cozy Cabins Real Estate

Cozy Cabins Real Estate's guest rating of 4.67 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

ChandlerJune 2026Ruidoso, New Mexico
Upon arriving to the house, it was 85° inside, since the host decided not to run the AC for us. On top of that, the only AC unit for the entire house is a small wall mounded AC in the living room. We went out to eat for 3 hours with the AC on to allow the house to cool down. When we returned, it was still 82° in the bedroom with the ceiling fan, and hotter in the other 2 bedrooms. We had 2 kids with us (16 months and 5 months old). I cannot recommend this stay to others as the only option from the host to cool the house down was to “open the windows” or use the fans which weren’t even in the house. The open windows and fans wouldn’t have cooled the house down until the sun was down for hours. On top of all this, the host decided that (despite the unsafe sleeping conditions for our children) to not provide a refund to us. They deemed their offers of fans and open windows was enough. We did not stay here due to these conditions and were still not refunded our money.
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KellyJune 2026Ruidoso, New Mexico
Nice clean cabin with some of the best views! We enjoyed our stay!
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JuanJune 2026Ruidoso, New Mexico
The place was clean but the refrigerator and grill need maintenance also could have been a bit more cleaner in the deck area looks like it had not been cleaned out there in a while
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Afnan BinMay 2026Alto, New Mexico
Overall, we enjoyed our stay. The has a beautiful view and a nice interior design, and the location was great. However, there were several issues that affected our experience. • We found a bottle of vodka inside one of the blankets, which was quite unexpected and concerning. • The bed on the first floor was unstable, shaking significantly and seeming close to breaking. • There were a lot of bugs in the hot tub, making it difficult to use comfortably. • The washroom amenities were insufficient for the number of guests. • The air cooler in the room was extremely noisy and disturbed our sleep. While the property has many positive aspects, especially the view and interior, we felt it was a little overpriced considering these issues.
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JoshuaMay 2026Ruidoso, New Mexico
Nice cabin but a lot of spiders and ants. Other than that it’s a nice cabin for small family.
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OrinMay 2026Alto, New Mexico
It was a nice place. Master suite was beautiful but the guest suite had a slow draining tub and you stood in water to your ankles while it drained. The guest room ceiling fans didn’t work
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PamelaMay 2026Ruidoso, New Mexico
Pretty setting, lovely kitchen needs more baking pans as there were none. No mixer nothing available for baking. No large pans only huge kettles. Very minimal cooking utensils. We made due . The internet was AWFUL!!! It was always in and out. Out more than in. We reset it many times a day with no improvement. There were few cleaning supplies available as well. It was noted that the home was For sale with sale pending this could have been part of the issue. Also No Hot Water in the Bathrooms on the first day had to call and text to have it fixed. Over all we made it work.
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Breanna MoniqueMay 2026Ruidoso, New Mexico
Good experience
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DonnaMay 2026Ruidoso, New Mexico
Overall the place was great for what we needed in a short getaway. I do have one complaint: The comforter and pillows in the
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KylaMarch 2026Ruidoso, New Mexico
Overall, we enjoyed our stay at this cabin. The area was beautiful, and the location was nearby many restaurants and shops we wanted to visit. The cabin was clean enough inside, but there was also some room for improvement in the areas of housekeeping and guest-readiness when we first arrived (such as towels not being out and ready for guest use). Also, be forewarned that the driveway is steep and gravely, which can make it hard to navigate both in a car and on foot!
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