Compass Resorts

“I love the location of this building. It’s so central in Miramar. This unit was clean, the master suite was very nice, and there was plenty of room for our family.”

“The after hour support was very bad. We were out of dish washer pods and laundry pods and they did not provide any further. They provided only 2 dishwasher pods and 2 washer pods for our entire stay. We requested for additional dish washer pods but they did not provide. We had to wash our most of the dishes during our stay. It was really frustrating. Very bad experience.”

“Great place!”

“The resort was convenient. Really my only complaint was the trash truck went every morning around 6am. Our condo location was right by a trash chute so it was impossible to sleep through. The place was clean enough with plenty of linens, a convenient washer/dryer combo, and lot of space. Renter should be prepared to buy their own coffee, but toiletries were included as well as a couple dishwasher and laundry pods. The place was mostly comfortable. We would stay there again if we could pick a condo on the other side of the property.”

“Place was really nice! Location is fantastic! There is road construction hindering travel into and out of location. . All the beds were great, but the king bed was a rock. Sofa was very comfortable. Fans in all rooms work great. AC works really good for Destin FL. Parking is difficult as road cones block a lot of the path. Everything was very clean. Had difficulty with Compass and their communication. No one updated on construction which they confessed to being aware of. There is NO way our Ford 250 would fit in the parking lot, beware!! No code to the property gates were provided neighbor helped us. Washer broken upon arrival. Came Tuesday to fix, but was told that evening ok to use. Next day was told it needed parts. Bug guy came by and wasn’t updated on that arrival - not a big deal - just poor communication continued. Otherwise we really did enjoy did time. Just needed better updates/communication. Even with challenges we would visit this property again!”

“Loved the layout of this Sterling shore room. 4th year back to the same condo and it never disappoints”

“Amazing! Would book through them again.”

“I’ll start by saying the condo itself and the location were great. You can’t beat a ground floor room with easy access to everything. But compass resorts, the company who manages the booking of the room through Airbnb, communication, for lack of a better term, sucked. I sent them a message weeks prior to our trip and never got a response. I eventually sent another message saying “is anyone going to respond to me” and they finally did. Also, on our first day, my family and I got locked out of our building after hours (about 5:45 PM). I called the emergency line to see what I needed to do, and I got the voicemail but didn’t get a call back until THE NEXT DAY. Thankfully the garage gate hadn’t automatically closed yet and I was able to go through there and get to an elevator to come up into the building and get to the front door. Also there are no lights on the basketball and pickleball courts after the sun goes down.”

“Beautiful resort! My only complaint is the cards were not unlocking the doors...we had to make several trips down to the front desk & security desk for our cards to be recalibrated”

“Overall, the resort itself was fairly nice—clean, well-kept, and in a good location. We were excited to stay and had been looking forward to the trip. However, our experience started off very stressful. After driving 12 hours to get there, we were informed at check-in that the minimum age to stay was 25 by the host that honestly showed no remorse and as if she didn’t care. This was never mentioned anywhere on the Airbnb listing or in the booking details. Traveling that far with my girlfriend and suddenly being told we might not have a place to stay was extremely frustrating and honestly pretty overwhelming. I would strongly recommend that the resort and host make this policy very clear upfront on all booking platforms to prevent others from going through the same situation. Aside from that issue, the stay itself was decent but the check-in experience definitely put a negative cloud over the trip.”