Coastal Realty Vacations

“Location is excellent - no long stairs being a ground floor condo. Just a couple of stairs to get to the walkway. It’s also the corner unit with plenty of parking. Very easy to get to. They should really give 2 parking passes - $50 for an extra is steep. The condo was very clean and the balcony was spacious. I liked that it’s not close to the crowded condos so it was more peaceful. Beach access right across the street. The pool was nice but a little warm and small. There’s a covered area with a tv and chairs/tables by the pool. The bedrooms were good. Pillows were comfortable. The living room and kitchen are ok - not really room to sit for dinner if you have more than two people. Just a small table with 2 chairs and 2 barstools on the counter. The condo is a little dated and needs some maintenance repairs. But, it was great for what we needed as we were not really in the condo much. And for the price you can’t really beat it as long as you know you are not booking for luxury.”

“I did not like having to sign an outside contract and an additional 300.00 deposit. This was unexpected when using Airbnb. Read the tiny fine print on the drop downs before booking. The place needs a serious deep clean. The walls in the second bedroom are painted only halfway up the walls (the sheet around the mattress had a bunch of red stains at the corners, the kitchen was very limited in cooking supplies, pillow and a blanket were not provided for the pull out sofa (only sheets), many of the floor tiles are cracked and broken throughout the house (kids had to wear sandals inside), the cushions on the furniture were coming apart and in rough shape. For the cost, I expected more. We’ve stayed in the Gulf Shore area several times over the years. As far as value, it’s overpriced in my opinion. A positive, it was a short walk to the beach. Communication with the property management team came off rude and condescending. I will not stay at this location in the future.”

“We truly loved the location of this property!! It was close enough to restaurants, but far enough away that the beach across the street wasn't as packed as other spots. The walk to the beach was amazing!! A few set backs the property has is the fact that it only has a "starter kit" for things like toilet paper, paper towels, and other cleaning supplies. This was not listed on listing and we were notified 2 days before. It only offered one roll of toilet paper for each bathroom, but can accommodate 8 people. It was annoying to have to supply our own. Additionally, the kitchen is very limited on what it has available.”

“The place is really nice. It doesn’t clearly say that it doesn’t have an elevator.”

“Great location. They need to hire a better cleaning crew. Baseboards were dirty, dressers where the TV is was dusty. Mold on shower liner, the trim in front of the shower needs replaced- looks moldy.”

“The location of this condo was excellent, with easy beach access directly across the street. The condo itself was comfortable and we enjoyed our stay overall. Contrary to some previous reviews, we did not hear traffic noise from the nearby highway. The pool area was not heated and remained in the shade most of the day. Making it too cold to utilize all day.  However, there were several issues that affected our experience. We were allowed to check in 30 minutes early, but were asked to pay an additional $50 for that convenience.  After I declined that did let me with no charge. Seven days after checkout, our security deposit still has not been released. We were also charged $100 for a few items that were accidentally left in the refrigerator, which seemed excessive. While the condo was nice, it is showing its age and could benefit from some updates. A deep cleaning would also improve the overall condition and guest experience.”

“Not worth what we paid. Terrible view, only one elevator was available for use so we had to take the stairs a lot (and I’m pregnant) not very much supplies in kitchen for eating. Smoke alarm kept going off whenever we cooked for no reason.”

“I wish I could leave negative stars. This place is a DUMP. The room itself was tiny, smelt terrible (mildew), and looked dirty. Sugar beach looks like a horror movie. Exposed pipes, exposed wiring, and rust. Nothing was up to code. We got there walked into the room and left. We knew we couldn’t stay there. We had to rent a different airbnb. Costal Beach Realty was 0 help. They were inconsiderate and told us we could not get any sort of refund because there was “not enough notice”. The manager Brittany was possibly the worst host i’ve ever encountered. PLEASE save yourself the trouble and don’t be fooled by this listing.”

“This condo had very worn and dated furniture, stains on the couch, dirty dishes in the cupboard. None of the bathtubs had a plug so they only function as a shower, which was not good if you have little children. There were no blinds on the windows only drapes, which were not blackout curtains so when sleeping at night , there was a lot of light that came through the window. I also did not like the fact that I had to pay $40 for a parking pass to park at the condo that I paid to rent. On a positive note the beds were comfortable and it is beach side, so no roads to cross to get to the beach, but you do not have a beach view which we were fine with. It is within walking distance of lots of restaurants in the hangout.”

“We recently stayed at this condo in Orange Beach during a quick stop for a college visit, and while there were a few positives, the overall experience was frustrating. Upon arrival, there were no parking passes in the unit as promised. Thankfully, one was dropped off the next morning and we didn’t run into any issues overnight, but it wasn’t a great start. One of the main reasons we chose a condo over a hotel was to do laundry during our short stay. Unfortunately, the washer did not work properly—it stopped after the wash cycle and never rinsed, drained, or spun. We immediately contacted the owner and were told no technician could come until Monday. Meanwhile, our clothes were stuck in dirty water. The initial solution offered was to have someone shop-vac the washer or for us to use a washer/dryer at a completely different property. This required us to bag up wet clothes in trash bags and walk to another condo, which was difficult to access and took time away from our plans. W”