Chady Property Management

“Bad communication trash stuff broken”

“The cabin was absolutely beautiful, well decorated and clean. The supplies were very generous from towels, cleaning supplies, and lots of kuerig coffee pods available! We did have issues with the hot tub because of not being able to control the temperature and it stayed at 105°. Also, the charcoal grill was rusted out at the bottom so we couldn't use it. That was never resolved while we were there, so we couldn't use it. I would hope whoever checks the cabin upon departures would check that all the listed features of the home would be in good working order. So, the house was perfect but our the service had a bit to be desired. I would add we were refunded an amount for the hot tub malfunction which as appreciated!”

“Ant infested host claims this is normal for Florida but when pest control comes and it still doesn’t fix the issue you shouldn’t be having guests there. Dryer didn’t work host was not helpful with that either so we had wet clothes smelling after 2 days. Host had nothing to say besides sorry after checking out 4 days earlier due to the ants we couldn’t even eat in the home if you do rent this place and end up having to leave like us don’t plan on getting refunded host will ignore you. Do not recommend.”

“4pm check-in was too late and 10am checkout was too early. Please add that to your policy.”

“The home was so nice to stay in! It’s very private and the back yard area rocks, especially when the neighbor’s chickens are free ranging. This is definitely the perfect place to stay if you’re looking for a peaceful getaway outside of the city. The reason I’m giving a 4 star review is that we had a disruptive issue the first day of our stay that although was fixed semi-quickly, it would’ve been significantly less disruptive if Chady’s team would’ve communicated with us better. As I sent messages with concerns while everything unfolded, their team’s responses sounded like my messages were fed into ChatGPT and asked to write a response, which was frustrating when I would’ve hoped for more empathy and understanding. They also refused to share the names of who I was speaking with (they said it was due to privacy reasons) but all in all it just seemed like a way for them to escape direct accountability. I hope that their team will improve how they interact with their guests in the future!”

“tried to scam me a week after i checked out that i owe them money. other than that great place”

“I stayed at this Airbnb for 3 nights and found the location to be decent. It’s tucked away in a quieter neighborhood while still being relatively close to downtown. Just note that Uber rides can get pricey, especially at night. Unfortunately, cleanliness was a major issue. The bathroom was not properly cleaned, with visible hair and stains from a previous guest. Most concerning, within the first hour I stepped on a used condom near the bed. This was extremely unsettling and clearly shows a lack of thorough cleaning between guests. The bed is very soft memory foam, which may not be ideal if you prefer firmer support, especially for those with back pain like myself. While the location was decent, cleanliness is a top priority for me, and this experience fell short. As someone who is very particular about cleanliness, this made it difficult for me to fully relax and feel comfortable in the space. I am still waiting to hear back regarding a resolution 3 days after initial contact.”

“I really didn’t have a problem with the room itself, it looked like the picture posted online. My main issue was the building, I stayed on the second floor and the stairs to go up were so dusty and filthy, it was truly an eye-saw. There was no way to walk up the stairs and use the railing as a guide up because you would get yourself dirty instantly. It looked like it hadn’t been cleaned in at least 6 months. The second floor balcony was also so incredibly dusty, you couldn’t even just hangout outside your room and enjoy the nice Nashville weather. Also, the guy next to me left his trash outside for 3 nights plus (the entirety of my stay) and no one attended to it. On the inside, the pipes and the ceilings were also dusty, the coffee machine had mold in it and there was a freaking recluse spider that I sadly had to kill in the bathroom. Overall though, this would be a decent spot to stay at as it is close to the city, I just wish they would upkeep it better.”

“I booked an entire house and got a connected guest house. We could hear the family’s conversations so clearly. We brought our dog to find out half of the gate in the backyard is missing so we could not freely let our dog outside as led to believe. Overall the listening needs a more transparent description for guest.”

“BEWARE PEOPLE!!! These people will try and rip you off! Once we paid in full the owners of the property tried requesting an additional $375 for our dog. When Airbnb says when you check out “ ALL FEES ARE INCLUDED” after looking through the comments we are not the first. After a back and forth conversation with Airbnb they reached out and had to warn these people that what they are doing is wrong. Beware of anything you do here.”