Manager Review

Center Hill Chalets

Center Hill Chalets's guest rating of 4.70 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

KarlaOctober 2026Smithville, Tennessee
“Hollys place was nice, clean and overall private since it was at the end of a dead end. We did have to buy coffee and toilet paper which was a first for me in all the years I’ve done Airbnbs which is why I gave 4 stars.”
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ZainaOctober 2026Smithville, Tennessee
“Holly’s secluded cabin was a great getaway with a nice, private location. The inside of the house was mostly exactly as described, with a kitchen stocked to cook, lots of games in the comfortable and beautiful living room, and a very nice deck to enjoy the surrounding nature. One thing to note is that the “bunkroom” is completely detached from the house, which we didn’t expect when booking, which is something to keep in mind if you have a big group and need to use the separate bunkhouse. The driveway is steep as noted but with a car you should be fine. The place just needs tidying up regarding the linens and bunkhouse, but the bathroom cleanliness was pristine. location and privacy was great, so if you want a peaceful and secluded getaway this is a good spot!”
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KiranOctober 2026Lancaster, Tennessee
“Awesome and wonderful experience, one of a kind!”
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AramOctober 2026Smithville, Tennessee
“Our experience at this Airbnb was absolutely terrible, I would never recommend it. We paid $1,506 for just two nights expecting a clean, comfortable home for our family reunion. Instead we spent time cleaning rather than enjoying our trip. Both king bedrooms had bloodstained bedding, we had to wash the sheets ourselves until 2 AM just to feel comfortable sleeping. Dead and living stink bugs, spiders, moths, spiderwebs & spider eggs were everywhere. The floors were filthy, the stove and backsplash were covered in grease, kitchen supplies were dirty and toilet paper was limited. The property felt neglected, unsanitary, and poorly maintained. It was embarrassing to have chosen this home for our family, only for everyone to deal with these unacceptable conditions. This property was nowhere near worth the price. Escape to Center Hill provided an unacceptable experience, I sincerely hope Miss Holy addresses these serious cleanliness and maintenance issues. Our family deserved far better.”
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HeatherOctober 2026Smithville, Tennessee
“My family and I went for a weekend getaway while my daughter was on fall break. Even though it rained more than we wanted it to, we were able to find other things to do and also enjoyed the house and played pool. The hot tub is not covered, so we were only able to get in on our first night of arrival. Overall, we had a wonderful weekend!!”
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KimOctober 2026Smithville, Tennessee
“It was a beautiful home and area. It was exactly what we needed. Coffee on the porch in the mornings and listening to the birds. Wine in the evening on the porch and just enjoying the quiet. Plenty of space for all of us to spread out.”
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JenniferOctober 2026Smithville, Tennessee
“Place was just as described, a little dated but nothing that can’t be worked with. It had an amazing view, super peaceful, and great space to relax and enjoy time with family.”
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ArnavOctober 2026Lancaster, Tennessee
“Great stay”
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ZacharyOctober 2026Smithville, Tennessee
“Really cool set up with beautiful views to appreciate. My family and I enjoyed our stay.”
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BenSeptember 2026Smithville, Tennessee
“It was good!”
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