Manager Review

Casago Select Stays Washington

Casago Select Stays Washington's guest rating of 4.50 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

ReteeSeptember 2026Chelan, Washington
“Wonderful view and very easy lake access.”
airbnb
DellSeptember 2026Chelan, Washington
“Airbnb advised us check-in was 4:00 p.m. We arrived at 5:20 p.m. and the office was closed. Called phone number on office door and got the “emergency” operator who basically could not help us get checked in until after my 3rd or 4th call back to her, and several calls to other numbers she gave us. She finally called the security guard. He then called the office manager, who gave him instructions on how to check us in. This check-in process took over an hour and many phone calls (several were numbers we were told to call, but these were not people who could help us check-in). Never experienced such a poorly arranged check-in procedure (or the lack thereof)! Be sure to call Lake Chelan Shores office — during office hours (9-5?) — ahead of your check-in to find out if you only have a 59 minute window in order to check-in.”
airbnb

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