Carolina Palm Vacations

“The place was in a great location but needs to be updated and a deep clean. Shocked it was on the market for sale due to conditions.”

“Although the unit is old and needed some repairs, it holds a lot of people, is right on the ocean, and had everything we needed.”

“The refrigerator went out on the first night and was never replaced or fixed during our stay. We had to live out of our coolers that we brought. They did let us use the refrigerator next door but very inconvenient. We were very unimpressed by the lack of general upkeep of the property.”

“Perfect location and ocean views. A Keurig coffee maker would be nice. Some furniture could use updating. Overall very good stay.”

“Location was nice, but would not recommend staying here again. Upon arriving, the place was dirty. The toilets were clean but the bathtubs were disgusting. My 4 year grandson found an acrylic nail on the floor. I'm assuming from previous tenants! My family and I were not impressed! The night before checkout, the elevator went down. No one came to fix the issue, so we had to carry all of our luggage on top of everything else down 3 stories!”

“Was not allowed to park there, No alternative was offered, no change of date was offered. After driving 3.5 hours, I had to rent another hotel and lost the entire amount paid. Parking restrictions were not clear at all, especially considering it was bike week.”

“Waste of money and no refund.”

“Just be aware- you will revive tons of emails and messages practically of them begging you to leave a review, so here you go.”

“We weren’t able to stay here the previous tenant smoked in the home. They got very iffy stars: this neighborhood is gated and extremely quiet. Beautiful view. Mattresses are old springy and uncomfortable, zero curtains on windows so you’ll wake with the sun. We got told we could check in early at 12 that was then changed to 2& I now feel thats because of the smoke smell, to me they added the time to try to air out the smell. they responded well to me after I complained. Said theyd refund in full if I had to vacate which I did so at least there’s that. They did also ask me for photos then responded again saying they sent that to the wrong guest So these people have multiple rentals with people coming in to problems at10pm. We had to find another place last minute costing me an extra $300 for a safe clean place. Extremely stressful. Where had they communicated the smell I could have reacted earlier and found somewhere else with less stress but to me they hoped I’d stay and they’d save $$”

“Home was in need of maintenance. Location of home next door to a very run down house. Wasn’t what we expected to see. Home needs pressure washing. Living room furniture needs updating. Floors in need of deep cleaning. Patio table broken. Master bed needs to be replaced. Pillows cheap. No dinning area table. Broken curtain rods. Pool wasn’t cleaned upon arrival. Standing water in dish washer left unit very musty smelly and dish washer had to be ran 3 times to get rid of odor. Staff was unavailable to reach by phone on 1st night despite using the number provided. And in other instances after speaking with a manager, still not able to reach anyone on last night we need maintenance due to a broken bed. Unable to reach anyone until check out via an apology text from mgr. Again not a happy vacationer better luck in future I pray. We were told that listing was newly acquired by listing agency and unit wasn’t properly prepared before listing for rent. Overall experience was Awful!!!!”