Manager Review

Captain Cook Resorts

Captain Cook Resorts's guest rating of 4.78 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

지민October 2026Honolulu, Hawaii
“청결에 진심인 사람입니다. 사전에 머리카락, 털, 벌레, 진드기 등 충분하게 말씀드렸으며 체크인 후 대체적으로 무난했습니다. 벌레는 없었고, 위치 정말 좋았습니다”
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지선October 2026Honolulu, Hawaii
“개인호스트가 아니기때문에 매니저에게 따로 연락해서 체크인하는게 어려웠어요. 숙소는 전체적으로 오래됐지만 청소는 깨끗하게 되어 있었고, 침대도 아이와 함께 자기 아늑했습니다. 수건도 많고, 비치체어가 새거라서 그것도 좋았습니다! 다만, 주방가구에서 이상한 냄새가 나네요.. 찌린내 비슷한... 하수구 냄새는 아니고, 주방가구 냄새예요.. 주방쪽에서 은은하게 계속 냄새가 나서 괴로웠어요..”
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NithinOctober 2026Honolulu, Hawaii
“Needs maintenance only view is good. Wifi is too slow. And lift are worst.”
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ZiyuanOctober 2026Honolulu, Hawaii
“Stunning view with high quality applications and nice location however the washer is very dirty and full of mold on the door.”
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EmmaSeptember 2026Honolulu, Hawaii
“Good play to stay”
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May 2026Honolulu, Hawaii
“Paul was great. Everything was clean and had everything we would need. Great beach front location. Would definitely stay here again. Thank you!”
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JayMay 2026Honolulu, Hawaii
“Good bang for the buck stay 👍”
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KelliApril 2026Honolulu, Hawaii
“We had a good overall stay at this property. The place itself was nice, with a great view. Enjoyed watching the sunset on the balcony. Valet service was excellent and very convenient. The location was also a big plus. Everything we needed was within walking distance. Unfortunately, the biggest downside was that there was no hot water during our stay. We reached out to the property manager right away but the issue wasn’t resolved while we were there. After checking other reviews, it seems like this has been an ongoing problem, which was disappointing. Also, I requested for a king size bed for the guest bedroom in advance but they didn’t do it. If the hot water issue gets fixed, this would be a great place to stay.”
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MarkApril 2026Honolulu, Hawaii
“We were so excited to stay at the airbnb but due to severe weather warnings we had to cancel out trip for safety issues. unfortunately the Host was not lenient with the cancelation policy and did not allow us to reschedule our stay.”
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AlexaApril 2026Honolulu, Hawaii
“Our stay was not the best... There are 15 floors in this building and 2 elevators and 1 was broken. So we had to share ONE elevator with all the guests and the cleaning staff as well. It was a HOT mess. You had to calculate 5-15 minutes for waiting on elevator. Parking spots were TINY. We were warned no big SUV's but it didn't matter bc other spots had big SUV's, the parking spots were so tight, you couldn't even get out of your car. I'm not sure why they don't invest in a keypad lock bc we had to call when we arrived and call and call to wait to get our keys. Because the host was busy, we were just waiting... and waiting.... We spent almost 8K on this place, definitely not worth it.”
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