Boise BnB Hosting Services

“Cleaners seemed to have just swept stuff into corners. Couch & bed are up off floor & disgusting underneath. Bed even had a peanut wrapper still under it. I had to clean once we unpacked.”

“Upon arrival, we had to contact the property manager because the beds had clearly been slept in and the sheets had not been changed. Every bed had grass, crumbs, and various types of hair, including human and dog hair. We sent photos, and the system stated the typical response time was 3 hours. Since it was already late in the evening, we were unwilling to wait that long. When we called, the property manager responded, “So you are the one inundating me with pictures and didn’t give me a chance to respond.” We explained that we contacted her because the system indicated a 3-hour response time, but she was dismissive, short, and rude. Thankfully, the cleaning crew came out to change the sheets and were very accommodating and apologetic. The next morning, we discovered dried food stuck to the pans and grease and food covering the lids. The rugs and floors were also extremely dirty—our socks stayed dark brown throughout our stay. This property needs significant TLC and a deep clean.”

“The place was not clean. There was an excessive amount of dog hair on all surfaces of the house, to include the stove top. The clumps of dog hair stuck to all of our clothes for the wedding we were attending. The kitchen drawers and cabinets were dirty, and there were pubic hairs in the shower. It smelled like wet dog and paint. The internet was very slow and we couldn’t watch a movie without it pausing to load every few minutes.”

“House was clean. My only thing is that for 1100 for 3 nights the lawn wasn’t mowed when I arrived. Theres a big dead tree limb hanging in the tree that seems to have been there for a while. And also lost water one night and couldn’t get ahold of anyone to come fix it”

“With having to pay a cleaning fee the bnb should’ve been clean. when I expressed the dirtiness of the house they kinda just pushed it off as I should’ve told them when I got there. Not worth 350$ for two days and it being extremely dirty.”

“Located in a beautiful location, but against the main road and very noisy. The house is big and spacious, but the floors weren't mopped leaving your feet dirty as you cannot wear shoes indoor per their policy. The wifi connection was poor and I was unable to get either Smart TVs to connected until the night before leaving. The master bedroom headboard had previous guests hair jammed behind, so it does not seem like the house is cleaned thoroughly after use. The backyard is big, but there is a part of the fence that isnt built, so not very private backyard”

“The host violated AirBNB policy as well as the law when she had one of her employees enter my unit without telling me in advance and I only found out about it later when I noticed some things were off in my unit. Prior to that happening I had messaged her asking for an update on when the front door batteries for the lock would be replaced because it was flashing “low battery”. I didn’t receive a response and the battery on the door failed a few days later and I ended up being late for work because I couldn’t lock the unit with all my belongings in it and had to wait for her to respond with a solution which ended up being grabbing a key from the most poorly hidden unlocked container you could possible imagine nearby. Avoid like the plague unless you like total strangers entering your unit without telling zero notice before or after.”

“Booked less than 24 hours before stay. Was declined full refund. Photos are deceiving and it’s far from downtown. Not walkable”

“If you’re sending a wife or child to this location I would reconsider. Yard is not attached to apartment unless you go through a window. Not private at all. This is a three plex, not an entire home. Host is very rude. I originally gave it the benefit of the doubt due to the one bad review I read, however the place was very clean inside, everything else in the other bad review is true.”

“They need to hire better cleaners as we could not comfortably stay at this Airbnb without suffering bites everywhere.”