Manager Review

Benchmark Management

Benchmark Management's guest rating of 4.59 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

RubenSeptember 2026Santa Rosa Beach, Florida
“It's a great location and at least for us, it was a value stay. To be a beach rental, it had almost no amenities. The condo provides 2 beach chairs and umbrella on first come first serve basis. There were no beach towels provided and no other beach related amenities. The view was beautiful and the location was excellent and close to the center of town.”
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DeborahSeptember 2026Santa Rosa Beach, Florida
“Great location and great amenities within walking distance! Only feedback would be replace one non stick pan for cooking!”
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AllySeptember 2026Panama City, Florida
“It was a nice place to stay. A beach is within walkable distance, but it had a lot of seaweed when we went, obviously not within the management's control. It was a good, but a few things could be updated. Appreciated the quiet neighborhood and the ease of parking.”
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HopeSeptember 2026Santa Rosa Beach, Florida
“Great location! Public beach ramp right across the street. Definitely a little dated but has great potential, very clean. Thought it was a nice touch they offered a complimentary activity/service depending on your stay. One thing that I would note. We were at the beach and ran back to the condo to grab a snack, there was a man who opened our door with cleaning supplies. Great if it was turn down service but we weren’t aware and thought it was strange someone had just help themselves in.”
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BradenSeptember 2026Panama City Beach, Florida
“Took an hour to get into the room the room code didn’t work.A bed was broken,stains in the other bed. dust everywhere wasn’t verry clean blinds broken Everything about this place is nice just not the room we stayed in 1006.”
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KristinaSeptember 2026Panama City Beach, Florida
“We loved our stay at this Airbnb. The location was perfect. The house was clean. The Neighbourhood was quiet and comfortable. We did have a very hard time getting into the Airbnb given there was an undisclosed $50 fee. You had to pay to get a QR code to scan into the Airbnb. Warning if you are staying here, you will be expected to pay $50 on top of what your total cost of the stay is, and there is no mention of the amount of the fee in the listing. You will receive an email before checking in with a link to pay $50 for a QR code that will let you scan into the neighborhood. However, we never received the email so we arrived to the Airbnb neighborhood and couldn’t get in to the Airbnb for more than an hour.”
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CathyAugust 2026Panama City Beach, Florida
“This home needs so much work for the location and money paid for 3 nights.”
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EddieJuly 2026Panama City Beach, Florida
“Our experience was very disappointing. When we arrived, the bed sheets and pillowcases were visibly dirty. I contacted the host immediately to request clean linens, but it took more than 24 hours to receive a response. Communication was extremely poor despite multiple attempts to reach them. A clean bed and timely communication are basic expectations for any Airbnb stay, and unfortunately neither was provided.”
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NataleeMay 2026Panama City Beach, Florida
“The place was nice and exactly what was expected! The check in process was a little stressful due to the lock not working and having to try multiple different things that took a while. But the stay and the Airbnb itself was great!”
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KaliMarch 2026Panama City Beach, Florida
“Should have a better description of the party scene and cops involved. It was already expected but it was over kill and took away from vacation. The condo needed to be maintained better and cleaned after each guest. Dryer needs fixed also had to run it 3-4 times for each load.”
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