Beach Vibes

“The TV was completely non-functional from arrival — listed as a key amenity but unable to connect to WiFi despite multiple password resets from the host. The air conditioning failed on night four, leaving the room over 80 degrees for four consecutive nights. Instead of resolving it, the host’s “technician” only cycled the breaker, then disappeared. I was expected to wait around on vacation for repairs while the host deflected responsibility onto me. After paying over thirteen hundred dollars, I shouldn’t have to troubleshoot their equipment or chase down their facilities manager. Both advertised amenities failed entirely and nothing was fixed. Do not book.”

“Read entire listing details. Not only does the air bnb charge you but the resort charges you fees as well. Also there is no parking unless you valet. So for a month stay, it was over 300 in resort fees and almost 300 for valet services. If you’re expecting mail….. get tracking numbers. My mail was lost 3 times even though I had names who signed for it and had to change to have my mail sent to my work instead. The staff at resort are super friendly and very helpful and the valet staff are even more friendly. Be prepared to constantly be asked to grant permission to allow the unit to be viewed by strangers as the unit is for sale. I had to leave work once to get to room first to pack up my important things and valuables to allow this. Had I known I could say no without backlash I would have said no every time! The hosts are always communicative when they want to show the unit but when you ask to be informed when they are done, rarely got word! Would never stay here again”

“It wasn’t extra towels for two people It wasn’t any coffee or tea at the room”

“The place needs to be more accommodating I booked this resort because I was getting surgery the bed had pee stains in the bed and the host was not trying to change my reservation until air bnb was involved even after I told them I was prone to infection, on top of that I didn’t go to the pool didn’t care to but my mom tried to go to the bar and they were closed early , I would not book again didn’t understand the resort fees as well especially wen amenities were included besides pool .”

“COUCH WAS DIRTY IT HAD STAINS NO GARBAGE BAGS”

“This home was conveniently located and safe for our family of 4, with two young children. Walking distance to the beach and private backyard, easy drive to stores. Beds were moderately comfortable. Downsides we experienced were the lack of basic amenities like toilet paper, paper towel, dish soap, dish detergent, laundry soap, etc. We also had troubles with the dishwasher and garbage disposal, but only 1 problem was fixed. Kitchen supplies were basic but we made it work. Overall, we enjoyed our stay and we likely would rent here again.”

“The house and yard are beautiful. Pool was great. Pool heater worked well. Loved the area also. Neighborhood is great. Quick drive to the beach. Close to grocery and restaurants. Would we stay again...probably not. Biggest issue was a rat in the house. We contacted them and they didn't seem concerned. Said they would let maintenance know and never heard anything more. That was pretty distressing. Didn't offer any concessions for having to deal with that either, which was surprising. Master bath has a sewage smell from shower drain. Another issue was the fridge was consistently 45-50 degrees F and freezer was 5-18 degrees F. They sent someone out but he just put a thermometer in the fridge and said it was fine. There are some other little things that need attention. Toilet in master bath clogs easily and takes forever to fill. Remote for the projector half of the buttons dont work. Sliding door to pool hitches and isnt easy to close”

“We received no instructions on how to operate the key pad besides the code. There is a strong odor in the kitchen. The fob for the parking gate was broken. We parked outside and almost were ticketed $100 because we had no instructions that we had to register the car and receive a yellow card to attach to the windshield. There is a designated space inside but we’re not informed of that. There were no instructions regarding how to pay for and operate the laundry and drying machines. The tv in the master was not hooked up. The building is old and half the time only one elevator worked. Best thing was the location on the water. We got the impression that the managers haven’t ever been there.”

“THIS HOUSE WAS A MESS NEEDS ALOT OF FIXING AND NEW HOST THERE WAS DIRTY LAUNDRY LEFT DIRTY PLATES IN CABINET, CURTAINS FALLING OF RODS, SOFA VERY OLD, REFRIGERATOR WAS DIRTY, SOMEONE ELSE HYGIENE WAS LEFT IN BATHROOM SHOWER, GRASS EXTREMELY TALL, HOST WAS NOT UNDERSTANDING AT ALL THEY OFFERED ME 20 PERCENT BACK IF I GOT ON THE SITE AND LEAVE A GOOD REVIEW WHICH BASICALLY THEY WANTED ME TO LIE WHEN I TOLD HER I WOULD NOT LIE SHE STATED SHE WOULD NOT RELEASE THW REFUND WE TALKED ABOUT. HER NAME IS LUCIANA.”

“Upon arriving at the parking lot, I was immediately concerned. Unsavory neighborhood, folks loitering from the next building over. We checked into the unit and I immediately felt it didn’t reflect what I had booked, in terms of photos, quality of space, and layout. I messaged the manager who said it was indeed the same place as advertised. At this point I began taking photos (unit is a mirror image, different kitchen) and involved Airbnb Support. And we vacated the unit soon thereafter. The advertising is deceptive. And that is the end of this review because the balance of my time with this Airbnb was spent with corporate support as mediation. I was forced to book alternate accommodations that evening.”