Manager Review

Ascendia Group

Ascendia Group's guest rating of 4.67 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

MaryOctober 2026Siesta Key, Florida
“We really enjoyed our stay! The home is located at the end of a cul-de-sac in a quiet, peaceful neighborhood. It was clean, spacious, and well stocked with all the necessities we needed to make our stay comfortable. Everything was just as we hoped, and we would definitely recommend this Airbnb to others. We would happily stay here again!”
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LindsayOctober 2026Siesta Key, Florida
“Would recommend!”
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EmilyOctober 2026Sarasota, Florida
“Do not book with this group!! First problem: our rental unit did not even have a lock. We received a "code" with no padlock to enter the code into. Second problem: there were dead and alive cockroaches everywhere. We arrived super late and had to find accommodations elsewhere in the middle of the night. Worst problem of all: after reporting the cockroach issue both to the host and to Airbnb, the host completely ignored mine and Airbnb's outreach. They literally ghosted us. Just save yourself the money and hassle, and find another place to stay.”
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WilliamSeptember 2026Siesta Key, Florida
“Perfect location. Very cozy. Really enjoyed our stay. Would definitely recommend and will most likely be a repeat customer.”
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BrianSeptember 2026Siesta Key, Florida
“Great house that is super close to the beach! Lots of space for my family to enjoy all of the amenities. Outdoor shower to rinse off from the beach was a huge help and once rinsed you can easily take a quick swim in the private screened-in pool! Would definitely recommend staying here to anyone!”
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StevenAugust 2026Siesta Key, Florida
“We had a little trouble getting in. Communication was by e-mail and there was trouble with the "confirmation code". We never received a gate access code because the agency is not the owner. The property itself is "on the beach" but its a large property, estimate 1/2 to 3/4 mile from our door to get to the Gulf of Mexico.”
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EmmaleaAugust 2026Siesta Key, Florida
“We booked this house in January 2026 & later requested to move our trip back by one week. The date change request was approved, so we had every reason to believe everything was handled correctly. Over six months later & only 2 weeks before our vacation, I received an email from Justin Peterson saying our date change from SIX MONTHS AGO was never actually processed, and the house had been booked by someone else. How does something like that even happen? Six months went by without anyone catching this mistake, left scrambling to find another place to stay two weeks before our trip. That’s beyond unprofessional, completely unacceptable. I’ve used Airbnb for years & have never dealt with a host or property management company this incompetent. I would absolutely not recommend booking with Ascendia Group. If you do, don’t assume that an approved date change actually means your reservation was updated. Apparently, you have to double-check their work. I will never book with them again. Beware.”
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JeanieJuly 2026Siesta Key, Florida
“Our condo experience was overall good. It was extremely clean and well stocked. The a/c in the master bedroom was almost non existent. Management must have been aware as there was a box fan in the closet that we definitely used. The TV in the master bedroom was extremely small for the size of the room. My daughter and grandson were stuck in the elevators for at least a half an hour and they were broken down for over half the day. Management said they were very sorry for the inconvenience but didn’t offer any compensation.”
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EwelinaMarch 2026Siesta Key, Florida
“Nice location, however it is very dirty. I am not sure the last time the floors were cleaned, the umbrella for the beach was broken so were the beach chairs. There were no spices in the kitchen, no salt and pepper, the knives were very dull, and barely any toilet paper, soap. The was a nice cart for all the broken chairs and so that was helpful.”
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RicardoJanuary 2026Siesta Key, Florida
“Great location, close to shops and restaurants, renovation was well done, comfortable beds, kitchen was well stocked for cooking, and convenient parking for two vehicle. Not the greatest value for the price: heat for pool cost extra (inoperable during our stay), super cheap toilet paper, many fan/light remotes didn’t work. Communications a bit impersonal unlike a superhost.”
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