Amazing Home in Orlando LLC

“Llegamos en la noche y pensamos que iba a ser mas complicado pero en porteria nos ayudaron super rápido. Volveria a este lugar dado que es limpio, grande, comodo, tiene 2 baños, aire acondicionado, la cocina es divina con todos los implementos de la misma, nos dejaron implementos para lavar la loza, tiene plancha, mesa para planchar, bañera.... increible este hospedaje. Ah y el parqueadero es gratis, un plus de la casa Cerca hay un publix y estación de gasolina”

“My family and I had a wonderful stay , the house was beautiful and the area! We look forward to booking again”

“Firstly, I think they are nice people, just so slow. The second I got to the place, the AC was broken and not working, they weren’t responding fast, and left me waiting 7 hours with a baby in the heat, they finally gave me a relocation place at 10pm when I initially arrived 3pm. They were sending automated messages and I just got annoyed because they wouldn’t get back to me. Anyways after they relocated me it was completely nice and good totally compensated. Although there were a bit of cockroaches around the whole kitchen area, but pool and everything else was amazing. They also let me have a later checkout so that was nice.”

“The resort it self was nice. The kid's loved the pool and had an amazing time. Unfortunately the house had a mold smell. The master bathroom had flies inside of the tube. The second bathroom had hair in the shower. The house was hot. The dishes had to be reclean and the wifi didn't work. The game room was in a hot garage. I would stay at this resort again but not in this house.”

“As a frequent traveler, I book accommodations for large groups, typically 7 adults and 2 children. Recently, I reserved an Airbnb that supposedly had a queen-sized bed in one room and bunk beds in another. However, upon arrival, I was surprised to find only two bedrooms. I attempted to contact customer service, but no one answered. When I texted Airbnb, they simply replied that the description was accurate according to their website. My concern was, where would the remaining adults sleep? Unfortunately, some of us had to resort to sleeping on the floor. This experience has led me to reconsider booking with Airbnb in the future.”

“This was one of the worst stays I’ve ever experienced. The first house was dirty and unsanitary, with broken outlets and conditions that were not acceptable for any guest, especially a family. After raising the issue, we were moved to a second apartment, but that one was even worse in other ways. It had a roach infestation and a broken screen door, which created serious safety and security concerns. What made this even more frustrating was having to unpack and repack multiple times, stay available for repair attempts, and deal with problems that should have been addressed before check-in. The property did not match basic expectations of cleanliness, safety, or habitability. I documented everything with photos and videos, but the overall experience was stressful, disappointing, and unacceptable.”

“Getting to the property was a nightmare. It took us about 20 minutes just to get through the security gate, and we never received a parking pass. We were greated with dirty towels, garbage on the floor, a BLUNT on the patio, a weed smell throughoit the inside and outside of the home, and hair on the pillows. We had people living in the unit above us, as they were pretty noisy. The host ensured us that there was no one there, but we ever went outside and saw lights on upstairs. The water park areas are packed, and to get to the other location, plan on about 20-30 minutes just to get over there at the minimum. Communication was terrible, and my family does not recommend anyone staying here.”

“AVOID THIS HOST & HOME!! Check-in was delayed due to cleaning, which we understood but the home was completely unacceptable. Bedding was missing (no comforters - the host said they’re for the private owners), & what was there was stained, covered in hair & smelled sprayed rather than washed. Guests’ clothes were left behind in a closet. Hair was in sinks and showers, floors were filthy (our feet turned black), counters dirty, burnt food in the oven, & dishes put away unclean. The master shower doesn’t drain properly. Pool area was dirty with toy, hygiene liner, broken fencing & damaged patio furniture. Washer was filthy & clogged with detergent. This is just a short list. We had to buy pillows and wash bedding ourselves just to make it livable. Host was unhelpful and ignored calls. It took 3 days for a poor floor cleaning attempt. Listing photos are misleading. We’ve stayed in Florida many, many times & in other homes in this area with different hosts and this was the worst trip!”

“This home was infested with large bed bugs and caused our trip to end 3 days earlier than expected, ruining my child’s birthday. The host didn’t accommodate for the terrible experience and lack of knowledge of the infestation. I did receive a refund for the unused days (forced to evacuate) but no accountability or refund for 4 days worth of bed bug bites. The staff for the host was responsive however, said they would send someone to investigate and they never came. The home was simple and had the necessary basics to enjoy a relaxing trip. Furniture and pots/pans had a lot of wear and tear.”

“DO NOT STAY IN THIS HOME! We found hair on the bedding sheets, dirty microwave, broken bed by previous guest so the cleaners left the mattress on floor with no base, pool was dirty with paper on the bottom of pool and even a hanger inside, the sofa bed was not vacuumed. Visible stains on the towels, even found a piece of sticky paper that belongs to a feminine product! I REPEAT DO NOT STAY IN THIS HOME!!!!!”