Manager Review

Alpenglow Vacation Rentals

Alpenglow Vacation Rentals's guest rating of 4.80 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

DebraAugust 2026Bend, Oregon
Good place for a family reunion. Convenient location
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AllisonAugust 2026Bend, Oregon
Great location great for walking to the river and restaurants. Next to an active construction site that was loud first thing in the morning, house was a little outdated and could really use a deep clean.
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AdamJuly 2026Bend, Oregon
We had a rough stay at the property. 1. It had AC as an amenity but you have to read the posting more to realize there only two wall mounted units for the entire house 2. The king bed upstairs had a bed frame that was broken 3. The hot tub would not cool down belwk 109 degrees 4. One of the railings going upstairs was coming off the wall We tried are best to be understanding on everything for the first day or two. Then one of the two AC units which was in the family room started leaking water. When I finally reached out for help the recommendation was to turn the temperature up after a day that was above 90. After that we voiced our concerns about everything above. There responsiveness to fixing all the problems is why this is a 2 star instead of a 1. They fixed everything the next day and gave us more AC units. But took about 6 hours to do so which hindered our day of vacation. Overall I wish they were more proactive in fixing the issues above before our arrival rather than after
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StevenJuly 2026Bend, Oregon
Amazing home. Fully stocked with all things needed to host a family. High end appliances and everything in prestige condition. The rental company was snarky with me when I called asking for the correct access code, but beyond that the property was amazing.
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PerrinJune 2026Bend, Oregon
Disappointing to book a spot that said they had a pack n play… they did not, so we had to scrounge around trying to find one last minute. Landscapers showed up & parked in the one parking spot - completely unannounced to us, right as our baby was going down for a nap so that threw off sleep schedule rest of the weekend. These “owners” aka property managers were sub par at best and things could have definitely been handled better. Under the beds hasn’t been cleaned in ages and all of this could have been overlooked if customer service matched up with the price of the place! (This is my first somewhat bad review so take that for what it’s worth!)
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TracyJune 2026Bend, Oregon
Beautiful home that fit our family comfortably. Great location, close to the wedding venue & restaurants!
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ColleenJune 2026Bend, Oregon
This beautiful studio was the perfect place for my weekend getaway with my daughter. Much needed respite and time to just hang out with my daughter and catch up on life. The place was in a quiet neighborhood and was a separate unit from the main house. The amenities were perfect and we had everything we needed for meal prep and storage for our clothes. The space was comfortable and well suited for the two of us and our two small fur babies. The bed was comfortable and because the studio is in a basement setting, it was cool. I will definitely keep this in my favorites list for future trips.
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AmyMay 2026Bend, Oregon
Key pad on the front door was not working great. Took us 7 minutes just to get in. The garage door didn't work well. And no wifi. We tried to contact someone about it but only got "how can I help" told them the issue, and got nothing back. The house was amazing. Location was great.
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RachelApril 2026Bend, Oregon
The house is stunning and meticulously decorated. It is a gorgeous house with lots of outdoor space to enjoy the view. The house was clean and well maintained. The photos are very accurate. We loved the ping pong table. 3 things to note for future guests: 1. The host was not very responsive. I asked a question about the stereo system (that is a huge feature of the house and main part of the upper living room). I did not even get a response....at all. 2. There is a very powerful smell of natural gas on the top floor. I messaged the host and they said the gas company has assured them it is not an issue. It was not pleasant even if they claim it is not an issue. We paid too much for the house to smell. 3. They allow dogs, however, it was not until after booking that we were told about their very strict rules on pets. It was stressful ensuring our dog did not jump up on any furniture the entire time. I wish we had known this ahead of time....we would have found another location.
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MeganApril 2026Bend, Oregon
We stayed here a couple weekends ago, the home matched the photos and was as expected — clean, functional, and a solid place to stay for the weekend. The biggest downside for us was the hot tub, which was quite loud and ran throughout the night. It ended up being disruptive and made it difficult to get good rest, which was especially tough since we were in town for a marathon. We also asked about a one-hour late checkout given our race timing, and unfortunately that wasn’t accommodated. We completely understand that schedules can be tight, but the communication around it felt a bit dismissive, which was disappointing. Overall, it’s a good, straightforward place to stay that aligns with the listing — just a couple of things that impacted our experience with room to improve.
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