Alice Lodging

“This was the perfect oasis get away. The property was just as described and plenty of space and amenities. We had a group of 8 adults all in our early-30s (celebrating our friend's engagement) and wanted to have plenty of room to hang out as a group but also wanted to have our privacy and each have our own space. This was the perfect set-up and gave us everything we wanted and more. The location was quiet and felt secluded which was amazing, but also in a very convenient location and easily able to get downtown. We will absolutely be booking this place again on our next trip to Palm Springs.”

“The house was beautiful and had everything we needed! We loved the pool and the beds were super comfy. The location was amazing! Also, be aware that on landscape days, the landscaper will just come into the backyard unannounced and start blowing leaves, etc. The instructions we were given after check in and the written instructions in the book in the house had conflicting information about which day the landscaper is supposed to come. Unfortunately, because of this, we were swimming in the pool when the landscaper walked in to the backyard and started leaf blowing. It was a bit jarring. There was other conflicting information between the instruction book and the texts we got from the manager. It really needs to be updated asap.”

“The property was a beautiful place to stay, reasonable commute to and from the venue we drove to everyday. The price for during festival season was very reasonable and I would consider staying here again. I really appreciated the responsiveness once our reservation started. Three critiques I did have however: 1. The dishwasher did not work because the detergent capsule compartment was broken and there wasn’t time to have the mgmt come over to fix it. So I had to hand wash everything we used which became time consuming. 2. The WiFi network provided in the folder did not match the actual WiFi network and password on the router which took some time to figure out. 3. I was given the presumption weeks in advance that I could check in early on the date of check in assuming no one had the reservation the night before. However, the day before when I was asked to confirm, they then told me they could not guarantee any earlier check in than 4 PM so I had to pay for an extra night”

“It was a nice place to stay. The host was able to accommodate us for a late check in.”

“We stayed here for stagecoach and it was perfect! 10 minute uber to shuttle stop, flexible check in and check out, beautiful patios to enjoy the sun before the festival and lovely pools”

“Location is a huge plus for this Airbnb, especially if you’re attending Coachella. The home itself is very spacious with 4 rooms and can comfortably accommodate a group of up to 10 people. We also really appreciated how private and secure the property felt, being located within a gated community. The only downside was the limited starter supply of essentials like dish soap and laundry detergent. Since we had a larger group, we requested additional supplies but were asked to purchase them ourselves, which was a bit unexpected based on past experiences with Airbnb. Aside from that, everything else went smoothly - the unit was clean, comfortable, and overall a great stay.”

“Place was beautiful on a golf resort and it was very clean. My only complaint was the place was hot and we were advised to keep the AC at 75 with no fans available in the unit.”

“First off, the pro’s: location was awesome 10 minute drive at the most to great restaurants, grounds were nice and well kept, covered parking, 3 pools seemed well maintained, condo itself was very cute, master shower nice. Amenities were as advertised. Cons: check in: key code was not working so had to wait in our car for over 20 minutes for someone to come and give us an electronic gate card. Floors: The floors turned our feet and socks brown. 5 minutes out of the shower and our feet would be filthy again. I would think that the unit should be mopped after every guest stay which it clearly isn’t as it was like this on the first day. Thermostat: was set at 76 degrees and locked so we couldn’t adjust it at all. 76 at night is way too warm for sleep. Had to contact the managers 3 times because the unit went to 82 one day and 77 two other days. Master sinks: need to be unclogged, filled up after running sink for a short while. Expected more for almost $400/night”

“The house was beautiful and spacious and the photos on the listing are accurate; we had a wonderful time! Communication from management could've been better. It was clear that they had a few people managing questions and often times we had to repeat questions multiple times before getting an answer to simple inquiries. There was also a lot of confusion at times with them requesting info or payments we'd already sent and provided verification for and at one point they told us the house didn't have a pool (which it clearly does from the listing)...only reason I can't give our stay 5 stars.”

“This is the worst Airbnb experience I have had. This is not a host, it is a corporation. Their check in policy is ridiculous. We are on this platform, verified and that is all anyone should need to do. I received a notice just before arrival telling me I needed to zoom meet in order to confirm identity and hear house rules. That's an absurd ask but when I acquiesced, they proceeded to tell me I was not the booker. I ended up having to call Airbnb, tell them what was happening, Airbnb had to call the host and confirm I was, in fact, me. They still insisted on speaking to my 85 year old mother (she was my "invited guest" on the booking) My mother was at the airport in Seattle on her way to see me and there is no chance she could manage both that and a phone call let alone a zoom meeting. That and she wasn't even the person that paid or booked the reservation.After 8 hours of back and forth, we had a zoom. The listing is worn out and overpriced. typical of a corp.not a host. Do not stay!”