Manager Review

ACP Vacation Rentals

ACP Vacation Rentals's guest rating of 4.75 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

AngelaSeptember 2026Dauphin Island, Alabama
“We have been to Dauphin Island many times but this was our first time in this house. We all loved it. The location can't be beat, has an ocean view and within minutes walking you can be at the water's edge on the beach. We loved being on the Gulf side, previous years we have stayed on the Bay side. We love that it is dog friendly and has no carpet! The house feels spacious, the kitchen was well stocked for those that want to cook, huge deck and a gas grill (propane provided). The house was clean when we arrived. The one issue we did have which we didn't realize right off was that for some reason the vents were closed in the two smaller bedrooms and hall bath. This made for a pretty warm first night (not) sleeping as we didn't realize it till the next day, so if you have this issue, check the vents! Lol. I would absolutely stay here again and recommend to just about any type of group coming to the island (we were a group of 3 adult females for reference and multiple dogs).”
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MandySeptember 2026Dauphin Island, Alabama
“Overall it was an decent rental. It needs a good dusting, light bulbs replaced and it’s about time they bought new pillows for the beds. They provide cheap essentials, so bring your own, which didn’t help when the dishwasher wasn’t working because the previous guest put grease in it. We had to wash dishes the entire time. Only an old school coffee pot was available and not a keurig. Great coffee shop across the street that opens at 7 and saved the day! Our young family felt like we were at a retirement community, with a few residents that didn’t seem happy when kids were in the pools or hot tubs. The walk to the beach is extremely long and makes it hard to get to a bathroom quickly if needed (just fyi!)”
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JonathanSeptember 2026Dauphin Island, Alabama
““All Decked Out” was “All F’d Up”. Lots of potential but dirty (ACP Rentals refunded our cleaning fee) and obviously the property has been left somewhat neglected. Ants were with us in the cabinets all week. Location cannot be better. 2 minute walk to the gulf. We love Dauphin Island but will pass on this property until upgrades are made.”
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AmySeptember 2026Dauphin Island, Alabama
“Dauphin Island is a wonderful place to stay. The condo was spacious with a nice kitchen and bathrooms. However, it is a long walk to the beach (approx 1000 feet from the front t of the building). I typically never leave any negative feedback, but I feel I should mention the following. Our condo mattresses were not at all comfortable. Also, we talked to the front desk and messaged ACP Rentals on our second day because the air would not cool the condo below 75 degrees. This was still not fixed when we left on the fifth day.”
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May 2026Dauphin Island, Alabama
“This corporate-run rental, lacksthe personal touch rentals we are accustomed to from Air BnB. Not necessarily a negative, but ACP makes it significant by threatening fees, requiring extra stops for check-in & check-out, providing less than friendly responses to inquiries, and providing minimum amenities. The house itself is very accommodating to our large party of 10. We never felt crowded. With a bathroom for each bedroom, a shared bathroom on the bottom floor, and a half bath for common area, we never felt inconvenience. The kitchen is quite large with stone counters, providing a great place for multiple cooks in the kitchen. Good cutting knives would be helpful The consumables are bare minimum if at all. We rented the house for a week. Items we bought after arrival. This Cost of Rental was significant. NP= None provided * Hand soap for bathrooms & kitchen -NP * Laundry Soap - enough for two loads provided * Dishwasher Soap - two pods provided * Paper towels - half roll + more”
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May 2026Dauphin Island, Alabama
“Great location, had everything we needed .”
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May 2026Dauphin Island, Alabama
“Appreciated the fully enclosed fence area at bottom of stairs. An everything else was as described.”
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May 2026Dauphin Island, Alabama
“A great place turned out to be OK. About the cleaning part.The bedroom ceiling fans blades covered in dust and when we emptied the kitchen trash for the first time in the bottom of can were food particles and crumbs. On the balcony u have two lounge chairs with both of them having broken arm rest which could be a little dangerous.The extra bedroom blinds has a broken slant and the gap was filled with a white wash cloth ,Very sad. Wife found wash cloth between the washer and dryer.I looked further and found another wash cloth sitting on top of the surge protector.A great fire hazard. We don’t expect a perfect condo but this one very disappointed.”
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April 2026Dauphin Island, Alabama
“Our overall stay were uncomfortable due the letter passage in the welcome package of palmetto bugs. Along with experiencing these bugs, brought on sleepless nights. I had a bit of difficulty trying to access the lock pad and reached out to someone in the app. Nobody responded back to my message, but it show someone read it. Also the recliner chair in the living room makes the place seems unclean because it's cover in filth and stains. The Airbnb is spacious and with cool temperature for the hot summer days.”
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April 2026Dauphin Island, Alabama
“Was disappointed that there was painting going on the whole time we were there. So that was a little inconvenient as there were ladders in front of our door and men painting on the balcony’s Was also disappointed that both screens on doors to balconies were ripped so didn’t feel comfortable leaving g door open, especially at night when it would have been nice to leave door open. The pool behind our unit wasn’t available until the day before we had to leave so had to walk a ways to other pool Overall for the price it was ok. It was very clean so that was a positive”
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